The Morale, Welfare, and Recreation (MWR) Information, Tickets, and Tours (ITT) Program provides economical opportunities for service members and their families to satisfy their needs for national, regional, and local travel, tours, attractions, and events. The ITT Program may also include remote or automated services for installations that lack sufficient volume to justify a staffed office or for National Guard, Reserve, and active duty families assigned to independent duty stations that lack access to the community support programs typically provided on installations.
- Service Delivery. Typical services provided by the ITT program include:
- informational brochures and recommendations concerning local and regional attractions
- local or regional group tours
- tickets to local movie theaters, concerts, plays, sports events, museums, etc
- admission to regional or national theme parks
- advance sales for most MWR facilities, services, and programs on the installation
- air, rail, and bus tickets, packaged tours, group tours, cruises, and travel insurance
- Funding. ITT Programs are classified as community support programs (Category B) and are funded through a combination of appropriated funds (APF) and nonappropriated funds (NAF), but are primarily funded through APF.
Unlimited use of MWR programs and services is authorized to active duty, National Guard, and Reserve service members and their families, armed forces retirees and their families, former and/or surviving spouses and family members, and DoD civilians and their families when stationed outside the United States. Based on local demand and capacity, installation commanders may grant use of MWR programs and services to DoD civilians and their families inside the United States, DoD contract personnel, other federal employees, guests, and members of the public.
These programs are available worldwide on military installations and online.