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Non-Medical Counseling

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Background

The Department of Defense provides confidential, short-term non-medical counseling to members of the active force, the National Guard and reserves and their families for up to 12 sessions per person, per issue at no cost. Non-medical counseling is intended to prevent the development or exacerbation of lifestyle conditions that may compromise military and family readiness. Non-medical counseling is not intended to address such issues as active suicidal or homicidal thoughts, Family Advocacy Program cases, sexual assault, child abuse, domestic abuse, alcohol and substance abuse or mental health conditions such as depression and anxiety.

Program highlights

The following types of non-medical counseling support are available on or off military installations:

Face-to-face:

  • A traditional 50-minute non-medical counseling session in an office setting with a Military OneSource provider located in the community within 30 minutes of the client
  • By military and family life counselors on assignments on military installations up to 180 days (duration of sessions varies greatly depending upon the need of the participant); access counselors at the following locations:
    • At military and family support centers, child and youth programs, schools and youth summer programs
    • Embedded within military units
    • Surge non-medical counseling support for up to 90 days for units returning from combat
    • On-demand support for up to three days for the National Guard and Reserve Components to support pre-deployment, deployment and reintegration events for service members and their families
    • Throughout the community

Telephonic and online:

  • A traditional 50-minute non-medical counseling session available telephonically or online with a Military OneSource counselor
    • Counselors possess a master's or doctorate degree in a mental health field and are licensed or certified in a state, territory or the District of Columbia to practice independently.
    • Counselors are mandated reporters of situations that include harm to self or others, domestic abuse, child abuse or neglect, violence against any person and any present or future illegal activity.

Eligibility

Confidential non-medical counseling sessions are available at no cost to active-duty service members, National Guard and reserve service members (regardless of their activation status) and their family members through Military OneSource and the Military and Family Life Counselor Program. Department of Defense civilian personnel designated as civilian expeditionary workforce members and their families are also eligible for Military OneSource and MFLC counseling.

Program availability

The program is available worldwide.

Additional information

Resources    

Department of Defense Policy
Additional Resources

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