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Information and support for service members and their families. About the Call Center.
Casualty Assistance – Benefits
The Defense Department and other agencies are committed to connecting survivors with resources to relieve financial stress and provide casualty assistance with decision-making around the death of a service member. The following are some of the most important benefits.Funeral and burial entitlements
The DOD will care for, prepare, arrange transportation for and assist with the final disposition of your loved one.
- The surviving spouse, children and siblings of the service member, as well as the parents of both the service member and surviving spouse, and the person authorized to direct disposition are authorized to receive travel entitlements.
- If the spouse, children, siblings or parents choose not to travel to the funeral, the person authorized to direct the disposition of the service member’s remains and two close relatives may use this entitlement.
- Travel entitlement includes round-trip transportation and two days per diem upon arrival at the funeral location.
The death gratuity is a lump-sum payment made by the DOD to the beneficiaries listed on the service member’s DD Form 93 designated by the service member prior to their death.
Servicemembers Group Life Insurance
- The amount of death gratuity is $100,000 and is tax exempt.
- A service member may designate one or more persons to receive all or a portion of the death gratuity payment.
- The designation of a person to receive a portion of the death gratuity will be identified by the service member as a percentage of the total amount in 10% increments.
- Any amount not designated by the member will be paid to the living survivors of the member in accordance with existing law and regulation.
- The death gratuity will normally be paid to the eligible beneficiaries within 72 hours of notification.
Servicemembers Group Life Insurance is low-cost group life insurance for eligible service members.
Servicemembers Group Life Insurance Traumatic Injury Protection
- As of Sept. 1, 2005, the maximum amount of SGLI coverage is $400,000.
- The SGLI coverage is available in increments of $50,000.
- Service members are automatically insured under SGLI for the maximum coverage unless they elect in writing to reduce the amount of coverage or cancel it entirely.
- Upon the death of the service member, the SGLI payment is made by the Department of Veterans Affairs’ Office of Servicemembers Group Life Insurance.
TSGLI is a rider added to SGLI that provides financial support to service members who have incurred certain physical losses due to traumatic injuries.
Family Servicemembers Group Life Insurance
- Benefits range from $25,000 to $100,000 depending on the nature of the loss.
- All service members who are insured in the SGLI program are automatically covered by TSGLI.
- For a deceased service member’s survivors to be eligible for payment under the TSGLI program, the service member must have suffered a qualifying loss and survived for a period of not less than seven full days from the date of the traumatic injury.
FSGLI is a rider to SGLI that provides life insurance coverage for a service member’s spouse and dependent children while the member is insured under the SGLI program.
Beneficiary Financial Counseling Services
- Civilian spouses are automatically signed up and the premium is automatically deducted from the service member’s pay, except in the case of service members married to service members on or after Jan. 2, 2013, who are required to fill out appropriate forms to opt into the program.
- This coverage provides up to a maximum of $100,000 of insurance coverage for a spouse, not to exceed the amount of SGLI coverage the insured member has in force.
- FSGLI also provides $10,000 for dependent children.
- The service member is the only beneficiary of the FSGLI policy.
Financial counseling services are offered to beneficiaries of SGLI, FSGLI and TSGLI.
- This free service is offered by Financial Point on behalf of the Department of Veterans Affairs.
- Financial Point provides beneficiaries with valuable personalized financial information and expert consultation to ensure they have the tools necessary to manage their finances effectively. Consultants will not try to sell anything but merely provide financial advice.
- Beneficiaries have two years to request financial counseling services and another two years to use those services. Effective April 1, 2021, this includes 40 hours of personal counseling during those two years and access to the program’s online resources. Beneficiaries who started using the financial counseling services before April 1, 2021, may continue to access an additional 40 hours with a local counselor and use online resources through April 30, 2023.
- Financial Point can be reached at 888-243-7351 or via email at FCS@financialpoint.com.
Sen$e mobile app provides personalized financial education and tips to help you to live your best life — anytime, anywhere. Surviving family members can use the app to access customizable tools and information on everyday financial topics.Survivor Benefit Plan
Surviving spouses or children of service members who die in the line of duty while on active duty may be entitled to SBP payments. The monthly SBP death benefit is provided at no cost, as service members do not pay into this benefit when on active duty.
Update for SBP School Certification
- The SBP is not meant to be a complete estate plan, so other insurance and investments are important as well.
- The SBP annuity for a survivor of a service member who died on active duty pays a benefit equal to 55% of their retirement pay if they had been retired at 100% disability at the time of death.
- The amount of the “retired pay” depends on the pay grade and time in the service at the date of death.
- By law, the SBP annuity of surviving spouses who also qualify for Dependency and Indemnity Compensation, paid by the Department of Veterans Affairs, is offset equal to one-third of the spouse’s DIC payment from the SBP gross annuity amount. Beginning on Jan. 1, 2023, SBP-DIC offset will be fully eliminated. (Meaning: The spouses will receive their full monthly payments with no reduction and DIC payments will not be affected.)
- SBP payments are subject to federal income taxes, as it is considered to be retirement pay; DIC payments are tax exempt, giving the surviving spouse more “take-home” income.
- If the spouse remarries before age 55, the SBP annuity is suspended but can be reinstated if the remarriage ends by death or divorce. If remarriage occurs at 55 or older, the annuity continues uninterrupted for the duration of the spouse’s life.
The certification process has gotten easier for students aged 18 years and older covered as a child annuitant under the military Survivor Benefit Plan.
The changes went into effect in May 2020, highlighted by the following:
- A simpler certification form
- A student’s ability to self-certify
- An extension of the certification deadline to annually instead of each term/semester
SBP annuity payments for qualifying high school and college students are not affected by school closures in the wake of coronavirus disease 2019.
The DOD simplified the process of students becoming certified in other ways, including:
- Students will now self-certify. So, they will no longer need a school official’s signature or school documentation when they certify full-time attendance. With COVID-19 school closures, this truly simplifies the process.
- Simpler Child Annuitant’s Certification for Previous Attendance Letter for certifying past attendance.
The Defense Finance and Accounting Service details the new certification process on their website, including all the changes. Make sure to complete the updated Child Annuitant’s School Certification form.
The DOD is taking steps to make it easier to validate each student’s eligibility with an online option for uploading and submitting school certification forms. Use the AskDFAS online upload tool.Dependency and Indemnity Compensation
This compensation is an important part of an eligible survivor’s long-range financial planning. It is paid to eligible survivors of active-duty service members and survivors of those veterans whose deaths are determined by the VA to be service-related.
Parents’ Dependency and Indemnity Compensation
- It is a flat monthly payment, independent of the pay grade of the veteran. This payment is adjusted annually for cost-of-living increases and is nontaxable.
- To help ease a survivor’s transition, the VA also adds a transitional benefit of $270 to the surviving spouse’s monthly DIC if there are children under age 18.
- The amount is based on a family unit, not individual children.
- It is paid for two years from the date that entitlement to DIC commences, but is discontinued when the child reaches age 18, or under the age of 23 if attending school.
- This benefit is payable for the life of the spouse, provided the spouse does not remarry before the age of 5. However, should a remarriage end, DIC benefits can be reinstated.
Assistance from the Social Security Administration
- The surviving parents of a service member who died in the line of duty or of a veteran whose death resulted from a service-related injury or illness may be eligible to receive Parents’ Dependency and Indemnity Compensation. Parents’ DIC is tax-free income.
- Eligibility and the benefit rate are based on an income below a limit that is established by law.
The online survivor benefits reports
- Monthly Social Security payments are paid to a spouse or a divorced spouse with children of the deceased service member under the age of 16, or disabled children in their care who meet the eligibility requirements.
- Monthly payments are also paid to children under the age of 18, or 19 if they are full-time students, or older children who were disabled before the age of 18.
- The amount paid will be determined by the Social Security Administration.
- Up to $255 in Social Security benefits may be paid to the surviving spouse living with the member at the time of death.
- If there is no surviving spouse, the sum is paid to the child or children who are eligible for Social Security benefits for the month of death.
- If more than one child is eligible for the month of death, the sum is divided equally among all such children. No other survivors are entitled to this benefit.
The online survivor benefits reports allows you to view current and estimated future benefits, and set up savings and spending plans so you can forecast your financial future.
- Some useful features include: the “what ifs” (seeing how different scenarios will impact your current and future benefits), homeownership possibilities, education benefits, retirement options and your wish list (travel dreams, etc.).
- Start preparing for your future by accessing your OSBR, available 24 hours a day, 365 days a year. To gain access to the reports, provide your email address to the OSBR Family Assistance Support Team by calling 877-827-2471 or by emailing MFOSBR@MagellanFederal.com if you have not already. Next, click on your service branch link below. Then enter the email address you provided to the FAST to request access to your report. From there, follow the instructions on the website.
- Contact the Family Assistance Support Team at 877-827-2471, or by email at email@example.com, about any questions concerning your report.
The Department of Veteran Affairs offers a number of education benefits for family members of a deceased service member.
VA home loans
- Montgomery GI Bill: The VA pays a special Montgomery GI Bill death benefit to a designated survivor in the event of the service-connected death of a service member while on active duty or within one year after discharge or release. The amount paid will be equal to the participant’s actual military pay reduction, less any education benefits paid.
- The Post-9/11 GI-Bill: If the service member transferred any months of unused Post-9/11 GI Bill benefits before their death, a survivor may be able to start using this benefit immediately. Children must use their benefits before they turn 26.
- Marine Gunnery Sergeant John David Fry Scholarship: Children and surviving spouses of those who died in the line of duty on or after Sept. 11, 2001, are potentially eligible to receive the Fry Scholarship.
- Survivors’ and Dependents’ Educational Assistance Program: Surviving spouses are eligible for educational benefits for up to 20 years after the date of the service member’s death.
- Special benefits: Dependents over the age of 14 with physical or mental disabilities that impair their ability to pursue an education may receive benefits for specialized vocational or restorative training, including speech and voice correction, language retraining, lip reading, auditory training, Braille reading and writing and similar programs. Certain disabled or surviving spouses are also eligible.
Health care, commissary and exchange
- Surviving spouses who have not remarried may be eligible for a VA-backed veterans home loan.
- VA-backed home loans can help surviving family members buy, build, improve, or refinance a home.
- You must still have the required credit and income for the loan amount they want to borrow.
- A VA-backed home loan may offer better terms than with a traditional loan from a private bank, mortgage company, or credit union. For example, nearly 90% of VA-backed loans are made with no down payment. Additional information about the VA home loan program is available on the VA website.
The death of your loved one does not end your rights to certain service benefits and privileges.
- Surviving spouses who do not remarry are eligible to continue their TRICARE benefits as an active-duty family member for three years at no cost. Afterward, the TRICARE Prime and active-duty dental plan expire. You must select a health care option, which may require a payment of a yearly enrollment fee. You may choose to enroll in TRICARE Prime or Select and get dental coverage through the Federal Employees Dental and Vision Insurance Program.
- You may experience a one-month gap in coverage on initial enrollment for FEDVIP coverage. If you do not enroll within your initial enrollment period (60 days from Qualifying Life Event for FEDVIP coverage, 90 days for TRICARE Prime or Select coverage), you will have to wait until the next annual Open Enrollment Period.
- You are also eligible to continue shopping at the exchange and commissary indefinitely unless you remarry.
- Unmarried children of the deceased service member may use these privileges, at no cost, until they are 21, or 23 if enrolled in a full-time course of study in a secondary school or in a full-time course of study in an institution of higher education.
- You may use the installation theater and some other MWR facilities.
- Family members must ensure their information listed in the Defense Enrollment Eligibility Reporting System is updated.