-
-
MilLife Topics
- Military Life Cycle
- Family & Relationships
- Moving & Housing
- Back to Menu
- Moving & Housing
- Moving
- OCONUS Moves
- Housing
- Financial & Legal
- Education & Employment
- Health & Wellness
- Recreation, Travel & Shopping
- Service Providers & Leaders
National Guard
- Benefits & Resources
- Benefits
- Tools & Resources
- Back to Menu
- Tools & Resources
- MilLife Learning
- Podcasts
- Webinars
- Websites
- Mobile Apps
- Popular Tools & Resources
- Moving Personal Property & DPS Login
- MilitaryINSTALLATIONS
- Plan My Move
- Products
- I am a…
- Confidential Help
24/7/365 Access to Support
No matter where you serve or live, free and confidential help is available.
In Crisis?
Call the Military Crisis Line at 800-273-8255 and press 1, or text 838255.
Call the National Domestic Violence Hotline at 800−799−7233.
Log In
- 800-342-9647
- Call Us OCONUS
- Call Us TTY/TDD
- Live Chat
- About Us
-
Contact Military OneSource
Information and support for service members and their families. About the Call Center.
- 800-342-9647
- Call Us OCONUS
- Call Us TTY/TDD
- Additional Ways to Contact Us
No matter where you’re stationed, you have access to the support you need. Military OneSource offers telephonic non-medical counseling programs that allow you to work with a professional from wherever you happen to be. This option is especially beneficial to service members and their families who can’t attend in-person counseling sessions because they are overseas or due to other circumstances.
Contact Military OneSource 24/7.
You can get personalized help 365 days a year by telephone and online.
Overseas? See OCONUS calling options.
Prefer to live chat? Start now.
Here are answers to some of the most frequently asked questions about telephonic non-medical counseling programs:
- How do I initiate confidential telephonic non-medical counseling? Contact Military OneSource at 800-342-9647 to determine if this type of counseling is appropriate for you and your current living situation. OCONUS/International? View calling options.
- Is telephone counseling meant to replace in-person non-medical counseling? Telephonic counseling increases access to support options for those who are unable to attend in-person counseling sessions, but it does not replace in-person non-medical counseling.
- What happens after the 12 sessions are completed? If you need further counseling or support for an issue that falls outside of non-medical topics, a Military OneSource consultant will help you find and access other resources.
- Can military children receive confidential telephonic non-medical counseling? Children cannot receive over-the-phone non-medical counseling services; however, Military OneSource offers support to children ages 6 to 17 in a family counseling context. Child and youth behavioral military and family life counselors are also available through your installation’s Military and Family Support Center.
- Who is eligible for telephonic non-medical counseling? Active-duty, National Guard and reserve members of any activation status, their immediate family members and survivors are all eligible for counseling services. See full eligibility requirements.
- Can counselors be trusted not to report to commanders? Sessions are completely confidential. The only exceptions are legal and military requirements to report child abuse, spouse abuse, elder abuse, sexual assault, threats of harm to self or others, and any present or future illegal activity.
- Can a family member use confidential telephonic non-medical counseling sessions without the service member’s knowledge? Family members (18 or older) can use non-medical counseling services without their service member’s knowledge. They are granted the same confidentiality protection and are subject to the same legal and military exceptions as their service member.
- Are there any issues that confidential non-medical counseling does not address? Counseling services do not address issues involving active suicidal or homicidal thoughts, sexual assault, child abuse, domestic violence, alcohol and substance abuse, or mental health conditions like depression and anxiety.
Begin your non-medical counseling sessions over the phone today by contacting a Military OneSource consultant online or by calling 800-342-9647. OCONUS/International? View calling options.
Installation Program Directory
Find programs and services at your local installation.SAFETY ALERT: If you need to exit this website in a hurry, click the “Exit Site” button and you will be quickly redirected to Weather.com.
Computer use can be monitored and is impossible to completely clear. If you are afraid your internet usage might be monitored, visit the 24/7 Family Advocacy Program Victim Advocate Locator or call the National Domestic Violence Hotline at 800−799−7233.
You are about to leave the Military OneSource site.The appearance of hyperlinks does not constitute endorsement by the Department of Defense of non-U.S. Government sites or the information, products, or services contained therein. Although the Department of Defense may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.
Your session will expire in 5 minutes.Click "Extend" below to stay logged in.
This site is for testing purposes only.If you are part of the general public, navigate to the public site. This site is soley for testing and approving site pages before they are released to the general public.