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24/7/365 Access to Support
No matter where you serve or live, free and confidential help is available.
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In the United States, call 911 if you are in an emergency.
For those outside the United States, call your local emergency number.
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Information and support for service members and their families. About the Call Center.
Military OneSource Non-medical Counseling – The Essentials
You always have support. Military OneSource counselors are available for free, short-term, confidential non-medical counseling services for a wide range of issues from marital conflicts and stress management to coping with a loss and deployments. Sessions can take place in person, over the phone, or via secure video or online chat.
Here are the essentials:
Confidential non-medical counseling addresses issues such as improving relationships at home and work, stress management, adjustment difficulties, parenting, and grief or loss. It does not address active suicidal or homicidal thoughts, sexual assault, child abuse, domestic violence, alcohol and substance abuse, or serious mental health conditions.
Ways to access support
Military OneSource offers personal non-medical counseling services via telephone, face-to-face or through a secure, live video session or online chat. If a consultant determines the service is right for you, you will be authorized for up to 12 counseling sessions and connected with a non-medical counselor who best suits your needs. To schedule a counseling session, call Military OneSource at 800-342-9647. OCONUS/International? Click here for calling options.
Access help for children
Military OneSource offers face-to-face non-medical counseling for children and youth ages 6 to 17. Counselors address issues such as family relationships, school concerns, adjustment to deployment or separation, and grief and loss. A parent must attend each session for military children ages 6 to 12, but only the first session for youth ages 13 to 17.
Non-medical counselors can be trusted to keep your information private. However, they are required to report situations where you could be a danger to yourself or to others, situations that involve domestic violence or violence against another person, child abuse or neglect, and any illegal activity.
- Understanding Confidential Non-medical Counseling
- Eligibility for Confidential Non-medical Support Services
- How to Choose a Counselor or Therapist
Active-duty service members, National Guard and reserve service members, survivors, family members, designated Department of Defense expeditionary civilians and military academy cadets are eligible for all Military OneSource services. In addition, Reserve Officers’ Training Corps students, and under certain circumstances, parents and extended family members of active-duty, National Guard and reserve service members are eligible for limited Military OneSource programs. Learn more.
International calling options
You can access Military OneSource 24 hours a day, seven days a week, 365 days a year, from anywhere in the world. For international calling instructions for your specific location, visit our International Calling Options page on Military OneSource and simply select your country of origin.
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