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Obtaining and Renewing Military ID and Common Access Cards During COVID-19

Current as of April 20, 2020


Department of Defense Commitment

The DOD is committed to protecting the nation’s security as well as your safety and that of your family. This includes temporarily updating issuance and renewal processes for ID cards and CACs to ensure your continued access to health care and other benefits during this time of increased precaution and restrictions.

Your military benefits, like access to commissaries and exchanges and health care, tie into your military identification card. With current stay-at-home orders in place in most areas because of coronavirus disease 2019, you may be wondering how military ID, Common Access Card and Volunteer Logical Access Credentials issuance and renewal will work.

Review the following details to learn about the temporary updates (in place through Sept. 30, 2020) that change issuance and renewal processes during this COVID-19 pandemic.

 

Receiving or renewing CACs or VoLACsadd
Renewing military ID cards (expiring on or after Jan. 1, 2020)add
Enrolling in DEERS and receiving first military ID cardadd

Seeking answers for issuance or renewal questions

For service-specific procedures for online enrollment and ID card issuance, and ID card, CAC and VoLAC renewals, visit CAC.mil/coronavirus. Make sure you enroll in DEERS and get your military ID card, or renew your existing card, as soon as possible to avoid any delay or gap in your benefits like health care. If you have any other military ID card questions or any other questions about military life, Military OneSource consultants are available 24/7 to help you get answers — call 800-342-9647 or start a live chat.

How to stay current on the latest COVID-19 information

For Department of Defense updates for the military community regarding the virus that causes COVID-19, view the following sites: