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Coronavirus Support Update – MyCAA

Current as of March 16, 2020

Just like most organizations, Military OneSource is adapting in response to the coronavirus disease outbreak. See below for up-to-date information about My Career Advancement Account program services and resources: what is new, what has changed and what remains the same.

What Remains the Same

  • Your MyCAA benefit is still available even though colleges are making changes to accommodate COVID-19, such as canceling in-person classes and/or moving to online learning.
  • MyCAA has procedures in place to accommodate circumstances outside of your control, such as classes canceled because of the COVID-19 outbreak. Contact a career coach with questions at 800-342-9647. OCONUS? Click here for calling options.
  • Military OneSource is available 24/7/365 to help you handle stress and challenges related to COVID-19, for example: financial counseling, language services and resilience tools. Call 800-342-9647 or connect through live chat. OCONUS? Click here for calling options.

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