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24/7/365 Access to Support
No matter where you serve or live, free and confidential help is available.
Call the Military Crisis Line at 800-273-8255 and press 1, or text 838255.
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Information and support for service members and their families. About the Call Center.
Current as of April 21, 2020.
Safety Alert: Computer use can be monitored and it is impossible to completely clear your browser history. If you are afraid your internet usage might be monitored, call the National Domestic Violence Hotline at 800-799-7233 or 800-787-3224 TTY, and en Español.
The coronavirus has forced you to adapt to a new normal. The stay-at-home orders have you out of your daily routines, from going to work, to meeting with friends and sending your kids to school or daycare. These losses are meant to keep you safer and stop the spread of COVID-19. However, they also disconnect you from your community and family networks. This distance reduces important emotional supports that are important for victims of domestic abuse. Isolating at home with an abusive spouse or partner during this time of higher stress and anxiety might even make you feel less safe than before.
For many victims, abuse might not be constant, but when a partner’s behavior is unpredictable, it can make you feel as if you are constantly walking on eggshells. Managing your self-care, and looking out for your pets or children, while in quarantine together can be a source of constant stress in that situation. If this sounds like your experience, the Family Advocacy Program and Military OneSource have some tips to help you prioritize your wellness and safety while at home in an unhealthy or abusive relationship.
If You Are in Immediate Danger or Risk of Harm
Call military law enforcement or 911 to reach your community police outside of the gate for an emergency.
Maintain your support network from afar
- Create scheduled check-ins with trusted family, friends or neighbors over phone, text or social media so they know you’re OK. You may not feel comfortable or safe sharing information about your relationship while home with your partner (for example, in case your partner overhears you, or has access to your phone, email, or web activity)—but if you can, checking in with your network helps them to be aware of potential concerns for your safety. If abuse has escalated and you’re not reaching out to them at the time you normally would, this can tip off your network to call for help.
- Develop a code word or phrase to share with your support network to covertly indicate you are experiencing an emergency and need help immediately.
- Have a discussion with your friends and family about what help is most important to you if you ever need them to intervene (since help in an emergency can look different to different people). Let your friends know helping you may mean asking them to be prepared to call 911, or calling your partner’s cell phone to interrupt his or her behavior by distraction.
Maximize your privacy at home, especially to connect with people who can help
- Going to the bathroom and running the shower or faucet while on the phone with a friend, or when calling the Family Advocacy Program or the National Domestic Violence Hotline, can help add another layer of privacy and noise to distract from your partner overhearing your conversation.
- Going outside alone, if possible, is a good way to take time to breathe, practice mindfulness, and center yourself to help calm your anxiety. This is also a good time to make a call to friends or family, call Military One Source to speak with a consultant for some brief, non-medical counseling, or make an appointment for telehealth with a counselor, through FAP or another provider.
Make a backup plan for emergencies
- Be prepared — in extreme cases, victims may determine they need to leave home for their safety, and their children’s safety. If your partner has been physically abusive, or threatened violence, it is a good idea to hide a bag of essentials in the event the abuse escalates to the point you need to leave. In a safe place accessible only to you, keep items such as: medications, spare cash (if available), a change of clothes, phone charger, and IDs. This is also recommended if your partner has access to a weapon.
- Plan the fastest and easiest routes out of your home (and if you can, share with your children) in the event you need to quickly escape.
Manage your situation with help from these resources
Each relationship and situation are different, and not all of these tips may work for you or your family. If you are unsure about where to start, you can contact your installation’s Family Advocacy Program to speak with a victim advocate, who can help you develop a safety plan unique to you. You can also talk or chat with an advocate at the National Domestic Violence Hotline, by visiting thehotline.org or calling 800-799-7233.
Getting help for an abusive relationship can be even more complicated for individuals with a disability, or who are caring for loved ones in a multi-generation household. The following information will help you locate the resources you may need.
- For updated information for older adults and persons with disabilities on COVID-19, visit the Administration for Community Living resource page from the U.S. Department of Health and Human Services.
- For families with special needs, please contact your installation Exceptional Family Member Program Family Support staff.
- You may wish to also explore resources from the National Deaf Domestic Violence Hotline, where advocates are available 24/7 for crisis intervention, education, information and referrals for Deaf, DeafBlind, DeafDisabled callers: 855-812-1001.
Learn the latest information on COVID-19
For Department of Defense updates for the military community regarding the virus that causes COVID-19, view the following sites:
- Visit Coronavirus.gov, CDC.gov, USA.gov and Defense.gov.
- Follow Military OneSource’s Facebook, Twitter and Instagram platforms.
- Continue to visit the Coronavirus Updates for Our Military Community page.
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Computer use can be monitored and is impossible to completely clear. If you are afraid your internet usage might be monitored, visit the 24/7 Family Advocacy Program Victim Advocate Locator or call the National Domestic Violence Hotline at 800−799−7233.