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Authorized Provider Partnership Program Frequently Asked Questions
The Department of Defense recognizes the valuable role that members of Veteran’s Service Organizations play in honoring our veterans.
Can an authorized provider use a military sales store to get clothing items?Service regulations related to the purchase of uniforms and accessories by veterans for ceremonial wear during a military funeral:
Army
All authorized providers will be trained as a provider by local commanders prior to his or her use in a funeral detail to ensure a professional, dignified, and coordinated delivery of Military Funeral Honors in accordance with ceremony standards and procedures established by the Army. At the completion of training, the local commander may provide honor guard equipment and “limited” access (at the provider’s cost) to military clothing sales stores for appropriate uniforms, decorations and insignia. This authorization is restricted to unique uniforms and accessory items that may be required to augment an Army funeral detail.
Navy and Marine Corps
Navy veterans and former Marines can call the Navy-Marine Corps Uniform Program in Chesapeake, Virginia, at 800-368-4088 to begin the process of purchasing appropriate dress uniforms. Other uniforms are not authorized. Buyers will be asked to provide their DD Form 214 in advance of receiving the uniforms in the mail. Alternatively, veterans can use their DD Form 214 to gain admittance to Navy or Marine Corps exchanges for the express purpose of purchasing uniforms for ceremonial wear.
Air Force
Veterans honorably discharged or separated from the Air Force under honorable conditions are permitted to buy selected uniform items authorized for active-duty personnel from AF Military Clothing Sales Stores, or MCCS, after obtaining permission from the installation commander or their representative. This authorization is restricted to unique uniforms and accessory items required for a specific occasion; that is, the utility uniform is not to be sold to separated personnel needing a blue dress uniform. Items commonly available from commercial sources, such as black socks, white underwear, handkerchiefs, black dress shoes, etc., are not authorized for sale to those separated personnel. The veteran must present discharge papers and other identification to the MCSS representative at the time of purchase as required by the installation commander.
Can an authorized provider be reimbursed for cleaning, dry cleaning or tailoring his/her honors wardrobe following completion of an honors event?No, the Joint Travel Regulations state that the only time cleaning, dry cleaning and tailoring of clothing items (in this case, whatever apparel is worn by your honor guard members or partners during the performance of honors details) is authorized and reimbursable is when the individual has been issued (invitational) travel orders, is TDY on these orders for four or more consecutive days, has the uniform items serviced while on the orders, and has not returned to home station.
How does an authorized provider get medals to wear for Military Funeral Honors participation?Army and Air Force veterans may purchase medals from their respective exchange service, also called AAFES. There is a toll-free mail order catalog at 888-768-3204. Navy and Marine Corps veterans may purchase medals from the toll-free Navy Exchange mail order program at 800-368-4088. Catalog operators will provide instructions for forwarding the DD Form 214 and assist in selecting authorized uniform items.
Medals awarded while in active service are issued free of charge if requested in writing.
To request replacement medals, start the form online then print and fax or mail form.
Fax to: 314-801-9195
Mail to:
National Personnel Records Center
1 Archives Drive
St. Louis, MO 63138For detailed guidelines go to https://www.archives.gov/veterans/military-service-records/standard-form-180.html.
Must I accept another service's recognition of an authorized provider or may I insist they take my service's training?Recognition as an authorized provider is service-specific. A prospective partner must secure the same status from each military service unless there is an agreement between services to recognize each other’s provider.
Who does one contact to become an authorized provider for Military Funeral HonorsContact the military service coordinator in your area.
Where can I learn about Military Funeral Honors?For basic information about funeral honors, from making a request to presenting the flag, see Funeral Director and Planner’s Frequently Asked Questions.
Where can I find the actual laws and directives concerning Military Funeral Honors?For information about Military Funeral Honors governing laws and directives, visit the Governing Laws and Directives page. If you don’t find everything you need, contact Military OneSource at 800-342-9647. OCONUS/International? View calling options.
Installation Program Directory
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