Director, Military Community Outreach
Beth Riffle assumed the duties of director for Military Community Outreach within the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy in April of 2010. As director, Ms. Riffle is responsible for the direction and management of communication, outreach and engagement and all digital resources, including MilitaryOneSource.mil for Military Community and Family Policy. Activities include maintaining an active presence in a wide variety of communication platforms to inform and engage the military community regarding Military Community and Family Policy’s programs, policies and services that support service members and their families. Additionally, she is responsible for the operation and sustainment of the digital delivery systems including accreditation, information assurance and customer support.
Prior to her appointment in 2010, Ms. Riffle managed the development and launch of MilitaryHOMEFRONT, directing the consolidation of 25 separate and disparate websites into a single Department of Defense information resource for service members, their families and service providers. The website received an award for design.
Beginning in 1995, Ms. Riffle worked at Navy Headquarters and installation levels providing contract services. She supported policy and curriculum development and implementation of the Navy’s first global Ombudsman training. She later served as director for the Navy’s Worldwide Omnibus contracts providing oversight for personal and nonpersonal services at Navy Family Service Centers.
Ms. Riffle also has extensive personnel and project management experience in the commercial sector where she directed requirements and resource analysis, directed development and implementation of marketing strategies, initiated employee development and training for operational staff and also overhauled operational support to achieve first-ever profit margins.
Ms. Riffle is the recipient of various community, Navy and Department of Defense citations for her work with military families, spouse education, volunteer training, disaster support and challenged youth. As an operations director in the commercial sector, she received awards of excellence in resource management and employee development. The honor she treasures the most is receipt of the honorary rank of Navy master chief for her support to service members and military families.
Ms. Riffle is a 1973 graduate of Louisiana State University with a Bachelor of Arts in speech education and a 1980 graduate of Old Dominion University in Norfolk, Virginia, with a Master of Science in education, guidance and counseling.
The Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy is directly responsible for programs and policies that establish and support community quality-of-life programs for service members and their families worldwide. This office also serves as the focal point for coordination for a broad range of quality-of-life issues within the Department of Defense.