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Contact Military OneSource
Information and support for service members and their families. About the Call Center.
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Getting ready to PCS or just arrived at your new duty station? If you’re looking for information about your new installation and community, MilitaryINSTALLATIONS is the place to get answers. Use this online tool to find installation overviews, contact for programs and services, check-in procedures, community information and more, for installations worldwide.
How to use MilitaryINSTALLATIONS
MilitaryINSTALLATIONS has three main categories – military installations, state resources, and programs and services – so it’s easy to search for what you need to know.
Military installations
Select “Military installation” from the drop-down menu on the homepage. Type in the name of an installation or click “View all installations” below the menu for a complete list. Each installation’s page offers a wide selection of contacts, programs and more, including:
- An overview of the installation’s mission and resources. For a deeper dive, click “View the in-depth overview.”
- An installation website, photos and a map showing the installation and surrounding community.
- A customizable installation directory. Create and download your own booklet of key resources and contacts for easy reference.
- Local community information. This link takes you to the “Neighborhood Navigator,” where you can build detailed reports on community information, school information, nearby establishments and home values for 30,000 communities nationwide.
State resources
Select “State resources” from the homepage drop-down menu. Type in a state name or click “View All State Resources” below the menu to find the state you want. In this section, you’ll discover:
- A list of state and federal resources for military members.
- Links to community and military resources, such as chambers of commerce and military family programs.
- Local community information. This link takes you to the “Neighborhood Navigator,” where you can build detailed reports on community information, school information, nearby establishments and home values for 30,000 communities nationwide.
Programs and services
Select “Program or service” from the homepage drop-down menu to find contact information for programs and services on an installation. Follow these steps to do a search:
- Type in the name of a program/service you’re looking for or click the small grid to the right of the search bar for an alphabetical list.
- Pick a program category, such as Adult Education Centers or Veterinary Services.
- Select an installation or ZIP code, then click search. The search will pull up all local contact information in your area, both on- and off-installation.
Programs and services vary by location, but here are some you can look for:
- Exceptional Family Member Program, or EFMP, Enrollment or Family Support
- Family Advocacy Program
- Legal Services/JAG
- Morale, Welfare and Recreation, or MWR
- School Liaison Office/Community Schools
- Military and Family Support Center
- Relocation Assistance Program
- Household Goods/Transportation Office
Find what you need? Now plan your next move.
From the MilitaryINSTALLATIONS homepage, you can also access Plan My Move, an online tool that helps you create a custom checklist for your move. It features information about the tasks you need to complete and how to get them done. Your checklist tailors to the unique needs of you and your family.
Other Moving Resources
Looking for help with your next PCS move? Military OneSource now has all of your moving information and resources in one convenient location.
For comprehensive moving information and resources, visit the Military OneSource PCS & Military Move page. From moving guides and FAQs, to packing tips, customer service contacts and Defense Personal Property System, or DPS, log in information, Military OneSource now has all of your moving needs in one convenient location.
If you have any questions about using MilitaryINSTALLATIONS or any other part of your MilLife, contact Military OneSource directly to find the military and government resources you need.
Installation Program Directory
Find programs and services at your local installation.You are about to leave the Military OneSource site.The appearance of hyperlinks does not constitute endorsement by the Department of Defense of non-U.S. Government sites or the information, products, or services contained therein. Although the Department of Defense may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.
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