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No matter where you serve or live, free and confidential help is available.
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In the United States, call 911 if you are in an emergency.
For those outside the United States, call your local emergency number.
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Information and support for service members and their families. About the Call Center.
Casualty Assistance Courses
The courses below provide an overview of key survivor benefits and resources available to families. This includes the death gratuity benefit, a critical financial resource to survivors of service members who die on active duty, as well as programs to assist with the final move. Also discussed are ways to stay connected to the military community and get support after you’ve moved off an installation.
Learn more about each of the casualty assistance courses below.
The Defense Department strives to ensure that military families have support in their time of need. View this eTutorial for general information about the program and the services available to eligible beneficiaries.
View this eTutorial for details about investigations that may be conducted after accidents or incidents that involve the death of a loved one and the information provided to the primary next of kin upon request.
Making that final military move without your service member may seem overwhelming. Use this eTutorial to better understand the process and benefits available to you as you take the final steps in your relocation.
By taking this course, you will learn about the death gratuity benefit and the financial help it provides to designated survivors when a service member dies while on active duty.
Providing military funeral honors is the nation’s way of showing gratitude and paying final tribute to a veteran’s honorable military service. Use this eTutorial to better understand the Military Funeral Honors Program and eligibility.
This course provides compassionate support and guidance to those exposed to a death by suicide. It covers communication techniques, ways to connect to or stay connected with a support system and reminders for how to maintain your physical and mental health during this difficult time.
This course helps service providers gain a greater awareness of the complicated nature of suicide and establish a rapport with and support suicide loss survivors, as well as offering tools to help protect against the heavy impact of a death by suicide.
The online survivor benefits report is an interactive financial planning tool designed to help eligible surviving spouses, guardians of dependent children and adult children make sound decisions by estimating how time and circumstances can affect their monthly and annual income.
Have you ever seen a service flag or lapel button with a gold star and wondered what it meant? In this course, you will review the history behind the creation of the service flag and the Gold Star Lapel Button. The course also explains who is eligible to display the service flag and who may receive and wear the Gold Star Lapel Button or the Next of Kin of Deceased Lapel Button.
Serving as a casualty assistance officer is one of the most important duties you can have in your military career. You only get one chance to do it right. One of the ways you can effectively perform this duty is by understanding the Survivor Benefits Report. In this course, you will review the information contained in the report and go over best practices, resources and recommendations for assisting surviving family members.