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Contact Military OneSource
Information and support for service members and their families. About the Call Center.
Child Care Resources
MilitaryChildCare.com is a Defense Department website that provides a single gateway for parents to find comprehensive information on military-operated or military-approved child care programs worldwide. By streamlining the child care search and request process, MilitaryChildCare.com makes it easier for military parents to understand and assess their child care options and find affordable, quality and licensed care for their children.
Military OneSource is an information and referral service, providing members of the military community and designated Defense Department expeditionary civilians with resources, tools and counseling services. Available 24/7, this service provides information and resources on many topics related to child care and can help parents locate child care services.
Military OneSource will first direct families to the installation’s child care program if a family lives on or within 30 minutes of an installation. If a family has already explored this option and has been assigned to a waiting list, Military OneSource will then refer the family to Child Care Aware®, the third party administrator that works with families to identify child care options in the local community when on-installation care isn’t available.
Military OneSource also gives military families free access to a national database of more than a million caregivers so they can find hourly, flexible and on-demand child care that fits their family needs. The nationally recognized subscription service lets parents search based on their own needs and criteria, find potential care providers, check references and review background checks.
In the event that these resources fail to meet a family’s needs, Military OneSource consultants will route the case for research to provide additional care options for families. To contact Military OneSource by phone, call 800-342-9647, view OCONUS calling options or set up a live chat to discuss child care options 24/7/365.
Child Care Aware®
Child Care Aware® of America is a national organization contracted to administer the Military Child Care in Your Neighborhood, or MCCYN, a Defense Department fee assistance program available to qualifying families. This program pays a portion of child care costs on behalf of families who are unable to access installation child care. Review Child Care Aware® of America’s eligibility requirements.
Through partnerships with the DOD, Child Care Aware® has several programs and nonprofit initiatives designed to help strengthen military families. Visit the link below and select your service branch to learn more about MCCYN and the expanded MCCYN-PLUS.