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24/7/365 Access to Support
No matter where you serve or live, free and confidential help is available.
Call the Military Crisis Line at 800-273-8255 and press 1, or text 838255.
Contact Military OneSource
Information and support for service members and their families. About the Call Center.
Department of Defense Policy
These resources include DoD policy directives, instructions and guidance on Military OneSource and Military and Family Life Counseling Policy.
Military OneSource and Military and Family Life Counseling Policy
DoD Instruction 6490.06, “Counseling Services for DoD Military, Guard and Reserve, Certain Affiliated Personnel, and Their Family Members,” April 21, 2009, Incorporating Change 2, March 31, 2017 This Instruction is a single source document addressing counseling support available to the total force. This Instruction highlights DoD policy to: (1) promote a culture that encourages delivery and receipt of counseling; (2) eliminate barriers to, and the negative stigma associated with, seeking counseling support; (3) empower leaders to advocate for those in their charge to receive counseling; (4) provide easy access to a continuum of counseling support to include prevention, early intervention, and treatment to enhance coping and build resilience; and (5) view counseling support as a force multiplier enhancing military and family readiness.