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Military OneSource Services

Military OneSource Non-medical Counseling

Support is a click or a call away

Military OneSource counselors are available for free, short-term, solution-focused, confidential non-medical counseling services for a wide range of issues, including relationship conflicts, stress management, coping with loss and managing deployments. Sessions can take place in person, over the phone or via secure video or online chat.

Private and personalized

This free support is confidential. Services are not reported and will not affect your or your spouse’s career or security clearance. That means you can receive non-medical counseling without anyone’s knowledge, including:

  • Chain of command
  • Your spouse or partner
  • Your parents (if you’re 18 or older)

There are only a few exceptions – counselors are required by law to report illegal activities or situations where there could be danger to you or to others.

Designed for your life today

Our counseling services help you address and prepare for everyday challenges as well as those specific to military life.

Face-to-face confidential non-medical counseling may occur in an office setting with a counselor located in the local community. Military OneSource offers counseling sessions in three other formats:

How to access this benefit

We want to make it easy for you to use our services. You can connect with a consultant to schedule an appointment 24/7, no matter where you live or serve, in the way that works best for you:

Frequently asked questions

Find answers to your questions about non-medical counseling.

  • Active-duty service members and their immediate family members.
  • National Guard and reserve service member (regardless of activation status) and their immediate family members who are listed in DEERS.
  • Designated Department of Defense expeditionary civilians and their immediate family members
  • Service members and their immediate family members who are listed in DEERS for 365 days post separation.
  • Surviving spouses who have not been remarried and surviving children who are listed in DEERS.
  • Learn more about eligibility for Military OneSource.

Children ages 6-12 may attend confidential non-medical counseling sessions with a parent or caregiver present. This is considered a family session. For youth ages 13-17, a parent or caregiver must be available at the start of each counseling session to give consent. Child and youth behavioral military and family life counselors are also available through your installation’s Military and Family Support Center.

Non-medical counseling refers to counseling that is provided by a licensed professional. It is short term, solution-focused counseling intended to help individuals and families address a variety of issues and build important skills to tackle life’s challenges, such as relationship conflicts, stress management, coping with loss and managing deployments.

Non-medical counseling does not provide diagnoses or treat diagnosed mental health conditions.

Learn more about what non-medical counseling can help address.

If you or someone you know is in crisis, you can contact the Veterans/Military Crisis Line by dialing 988 then press 1 or text 838255, or chat online with a VA responder. The responders are specially trained and experienced and are available to talk 24/7. They can provide support for all service members, including members of the National Guard and reserve, and all veterans and their families, even if they are not registered with the VA or enrolled in VA health care.

If you are overseas, you can connect by Veterans/Military Crisis Line Chat. If you prefer a phone call, you can request this by chat. When you call, chat or text, a qualified responder will listen and help, and can connect you with the resources you need.

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