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Information and support for service members and their families. About the Call Center.
Michael J Coltrin
Mr. Michael Coltrin is the deputy assistant for force support and family programs, Office of the Secretary of the Air Force, deputy assistant secretary (Reserve Affairs and Airman Readiness), Pentagon, Washington D.C. In this position, Mr. Coltrin engages in a wide variety of force support and family programs. This includes strategic plans and policies pertaining to the full range of family support and readiness programs, family advocacy, child development, spouse employment, veterans, transition assistance, MWR, commissary and exchange, and other quality-of-life programs affecting active, reserve and guard military personnel, their families, Department of Air Force civilian employees and retirees.
Prior to this assignment, Mr. Coltrin served in the roles of the chief of resource management and the chief of sustainment policy within the Air Force Services Directorate, Headquarters Air Force, the Pentagon, Washington, D.C. He assisted the director of the Air Force Services in providing guidance and assistance on key aspects of Air Force Services policies, plans and programs. He maintained a continuing, extensive interface with other elements throughout the Air Force, Army and Navy, and the Defense Department, focusing on the improvement of quality-of-life capabilities throughout the Department of the Air Force.
Mr. Coltrin entered civil service in 1994 after receiving his degree in management information systems from Texas Tech University. During his career, he has held a variety of assignments and leadership positions within the services and force support career field at all levels within the department. Mr. Coltrin is also an Air Force spouse and has one young daughter who has grown up in the Air Force Child Development Program; both fuel his passion for taking care of airmen, guardians and families.