Installation Transportation Office

Get expert guidance in understanding your orders, the moving process and any special moving situations that might apply to your situation.

Get assistance arranging your household goods shipment, understanding and submitting required documentation, and coordinating with your assigned moving company.

Learn about your authorized weight allowance, shipment options, reimbursements, storage benefits and other transportation-related entitlements before your move.

Receive guidance for shipment scheduling, pickup and delivery windows, shipment tracking, and communication with transportation service providers. Your transportation office can also help with a personally procured move, or PPM.

Get information about temporary storage, non-temporary storage and shipment options when circumstances require flexibility during your PCS.

Staff can help you book Patriot Express flights for you, your family and your pets, as well as inform you about country-specific restrictions, customs requirements, shipment timelines and special considerations for OCONUS assignments.

If you experience delays, damage, loss or other shipment concerns, your transportation office staff can help you understand the claims process and connect you to support resources to help you resolve the issue.