My Military
OneSource App

Government Websites

Personal Property Customer Service Contacts


For questions concerning your military move or permanent change of station, use the following contacts to find the assistance you need.

How this resource helps

Your personal property customer service contacts can help service members and their families find the information and resources they need to ensure a smooth PCS.

Image of Moving Boxes

Ensures a smoother move

Relocation customer service specialists can help you schedule your move, move your personal property, answer questions about scheduling passenger and pet travel, and more.

Find your local transportation office

Use the MilitaryINSTALLATIONS tool to find contact information for your local household goods/transportation offices.


Defense Personal Property System, or DPS, technical help desk

See the “Quick Reference Guide” in the upper right-hand corner of the DPS landing pageB for tutorials on how to perform specific tasks in DPS.

Contact the DPS System Response Center for help with:

  • Access and navigation
  • Account issues
  • Technical support

DPS System Response Center

Help Desk (toll free): 800-462-2176
Hours: Open 24/7
Email us
OCONUS users: Contact your local operator for DSN dialing instructions

LOG IN TO DPS for help

DPS is compatible with Internet Explorer (versions 10 and 11), Firefox (version 24 and later), Google Chrome (version 25 and later), and Apple Safari (version 5.1.7). Internet Explorer is the preferred browser.

Privately owned vehicle, or POV, shipping and storage

International Auto Logistics
110 Office Park Lane
Suite 200
Saint Simons Island, GA 31522

Toll free: 855-389-9499

Service branch moving assistance

Each branch of service is available to assist with moves and offer customer service contacts and specific resources tailored for its members.

Finance office

Contact your local finance office for assistance with:

  • Reimbursement questions
  • Personally procured move payments

Hours and contact information vary according to location.

PCS Passenger and Pet Transportation

Need help settling in?

Whether you want to find housing, a recreation center, child care or medical services, search your installation for the resources you need.

The Air Mobility Command, or AMC, travel webpage features information about traveling to or from an overseas, or OCONUS, location. You can find contact information for AMC Passenger Terminal phone numbers, email and website information, available transportation services, local lodging, terminal amenities and more.

Read this Military OneSource article to find out more about passenger and pet transportation, how and when to make reservations, baggage allowances and more.

Relocation Assistance Program

Your local Relocation Assistance Program specialists can help with everything from pre-departure briefings and newcomer orientations to information on child care, spouse employment and more.

Image of Moving Boxes

Relocation Assistance Program office

Contact your local Relocation Assistance Program office for general relocation information and support.

Learn about military bases worldwide. Get installation overviews, check-in procedures, housing, neighborhood information, contacts for programs and services, photos and more.

Find an Installation