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Marine Corps PCS Moving Assistance

Marine assisting with a PCS question

Announcements

The purpose of this MARADMIN is to provide Marines, Civilian Marines, and their families conducting a Permanent Change of Station (PCS) move during the peak moving season (15 May through 31 August 2023) with direction and information on how to ship and store their personal property defined as household goods (HHG), unaccompanied baggage (UB), mobile homes and privately owned vehicles (POVs), and execute their travel as effectively and efficiently as possible.

The MARADMIN can be downloaded from the Logistics Distribution Policy Branch, or LPD-2, PCS Move Resources Page at: https://www.iandl.marines.mil/Divisions/Logistics-Division-LP/Logistics-Distribution-Policy-Branch-LPD/PCS-Move-Resources/Peak-Moving-Season-MARADMINS/

Customer Service Contacts

If you have orders for a temporary duty or PCS move, it is recommended that you contact your local distribution management office as soon as you receive your orders for help arranging your move. The DMO will be able to help you schedule your move and deal with the more complicated entitlements and accounting procedures that are typically associated with a military relocation. The following is a list of additional contacts that can also assist with specific concerns and/or general moving questions.

Navy Household Goods Help Line: Navy and Marine Corps have combined resources to host this call center to assist Marines not located on or near a Marine Corps installation. It can also be utilized if your local DMO personal property office is not available.

Hours: Monday – Friday, 8 a.m. to 7 p.m. Eastern Time
Phone: 855-HHG-MOVE or 855-444-6683
Email: usmcpersonalproperty@usmc.mil
Website: https://www.navsup.navy.mil/household
Social media page: U.S. Marine Corps Personal Property Transportation and Storage

Hours: Monday – Friday, 8 a.m. to 4 p.m. Eastern Time
Phone:

  • Toll Free: 888-897-8217
  • Commercial: 757-440-6315
  • DSN: 564-3310

Email: NorfolkClaims@us.navy.mil
Fax: 866-782-7297
Website: Personnel Claims (navy.mil)

Hours: Monday – Friday, 8 a.m. to 7 p.m. Eastern Time
Phone: 855-HHG-MOVE or 855-444-6683
Email: usmcpersonalproperty@usmc.mil
Mailing address:
Commandant of the Marine Corps
3000 Marine Corps Pentagon Room 2E211 (LPD-2)
Washington, DC 20350-3000
United States

Hours: Monday – Friday, 8 a.m. to 4 p.m. Eastern Time
Phone:

  • 229-639-6575
  • 229-639-7526
    (When leaving a voicemail, please include your name, email address and EDIPI, or electronic data interchange personnel identifier.)

Email: logcom.g8tvcbclaims@usmc.mil
(Please include in the email subject line in all caps: REQUEST STATUS – NAME – EDIPI)
Mailing address:
Assistant Chief of Staff – G-8
Managerial Account Division HHG PPM Section
Building 3700, Room # 315
814 Radford BLVD STE 20262
Albany, GA 31704-0262
Website: https://www.logcom.marines.mil/Marines/Personally-Procured-Move/

Filing for a PPM reimbursement:  
Marines should:

  • Ensure every page and receipt of their claim is legible and easy to read
  • Make at least two copies of their completed paperwork and file one complete set in a safe place
  • Submit one complete set via one of the methods below

1. Hand Deliver
The fastest method to submit your PPM reimbursement claim is to hand deliver it to the nearest Marine Corps DMO to be reviewed, scanned and uploaded into the Marine Corps Document Tracking and Management System for sending to the Logistics Command, Managerial Accounting Division, Household Goods Section, or LOGCOM G8 TVCB, PPM Claims Section. Personnel not located at a Marine Corps installation can scan and email their completed PPM claim to the Marine Corps installation of their last PCS.

2. Email logcom.g8tvcbclaims@usmc.mil
The second fastest submission method is to email your completed PPM reimbursement claim with your request status, name and EDIPI information in the subject line in all caps (example: REQUEST STATUS-SMITH, THOMAS B-1234567891). To check the status, you may email the same mailbox using the subject line: REQUEST STATUS-YOUR NAME-YOUR EDIPI.

3. Mail via the U.S. Postal Service
The slowest method for submitting your completed PPM reimbursement claim is to send it to the mailing address listed above. Recommend you add tracking capability to the package to confirm it arrives at destination.

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