Language Services

Call a Military OneSource consultant at 800-342-9647 and let them know you have a document for translation. Make sure you have the document with you when you call. Your consultant will do the following:

• Explain how to connect with and send documents to the translation service provider.
• Ask questions about your document to complete a Request for Translation Services form.
• Give you a case number for your document.
• Send a copy of the completed Request for Translation Services form to you.
• Instruct you to attach this form when you send your documents to the service provider.
• Authorize your case with the service provider with the Request for Translation Services form.

Keep in mind that authorized case numbers are only good for one use. Each document needs a separate case number.

Yes. Military OneSource provides interpretation services and document translations from English to more than 150 languages and vice versa. If your native language cannot be interpreted by Military OneSource, its staff will find community and government resources that can help.

Documents less than 5,000 words take just a few business days to translate. Documents of over 5,000 words or that are nonstandard will require more time.

Yes. Military OneSource translators will certify, notarize and include a certificate of authenticity upon request.

Language interpretation services through Military OneSource may not be used to discuss or deliver medical information.

Medical documents and flyers advertising installation events do not qualify for translation services. Call Military OneSource at 800-342-9647 to ask if your document qualifies for translation.

If your document does not meet the requirements for translation, your Military OneSource consultant will help you find other assistance.

• For educational materials — manufacturers, educational services and community agencies may provide translations in numerous languages.
• For medical materials — we may refer you to your primary care physician, TRICARE (or other health benefit provider) or the nearest military treatment facility for further assistance.