Need help settling in?
Whether you want to find housing, a recreation center, child care or medical services, search your installation for the resources you need.
For questions concerning your military move or permanent change of station, use the following contacts to find the assistance you need.
For general relocation information and support, contact your local Relocation Assistance Program office. They can help with everything from pre-departure briefings and newcomer orientations to information on child care, spouse employment and more. Learn how to put the military’s relocation program to work for you.
For support with moving logistics such as allowances, entitlements and scheduling shipments, your local transportation office is your main point of contact. They can help with:
- Moving questions
- Scheduling needs
- Storage needs
- Special circumstances
- Entitlements questions
- Moving company/moving day issues
Moving customer support center
Customer support center representatives are available to assist you with nontechnical issues and answer questions concerning your move.
Toll free: 833-MIL-MOVE or 833-645-6683
Moving technical help desk
Contact technical help desk representatives for:
- Website navigation help
- Account issues
- Technical support
Toll free: 800-462-2176
Hours: Open 24/7
Privately owned vehicle, or POV, shipping and storage
International Auto Logistics
110 Office Park Lane
Saint Simons Island, GA 31522
Service branch help desks
JPPSO-Mid Atlantic, Fort Belvoir, VA
Customer Support/Call Center
Phone: 703-806-4900 or DSN 656-4900
Toll free: 800-762-7186
Hours: Monday – Friday, 8 a.m.-4:30 p.m. Eastern Standard Time
JPPSO-Northwest, Joint Base Lewis-McChord
Washington State Customer Support/Call Center
Toll free: 800-521-9959
Hours: Monday – Friday, 8 a.m.-6:30 p.m. Pacific Standard Time
Marine Corps and Navy have consolidated customer service assistance.
You can contact Navy Household Goods Customer Service at:
Toll free: 855-HHG-MOVE or 855-444-6683
You may also continue to contact the following for Marine Corps personal property and passenger travel support:
Find your local finance office on the Military INSTALLATIONS website.
Contact them for:
- Reimbursement questions
- Personally procured move payments
Hours and contact information vary according to location.
Your first extension request is done through your local transportation office. All other extensions and exceptions to policy should be submitted to:
Commandant of the Marine Corps
3000 Marine Corps Pentagon
Room 2E227 (LPD-2)
Washington, DC 20350-3000
Phone: 703-695-7765 or DSN 225-7765
DSN Fax: 225-8160
Commercial Fax: 703-695-8160