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Navigating Child Care Changes During COVID-19

Current as of Dec. 4, 2020


Challenges are a normal part of MilLife, but with so much changing as a result of coronavirus disease 2019, sometimes it’s hard to know which one to tackle first. If child care issues are on top of your list right now, Military OneSource is here to help you find the answers you need.

In order to help meet the growing and diverse needs of military parents, the Department of Defense offers expanded child care service. Through Military OneSource, military families have access to a nationally recognized caregiver database to search for hourly, flexible and on-demand child care. For more information about the online expanded service, and free account access, visit Military OneSource, or see the frequently asked questions below.

If you have questions about existing child care centers or programs, the best thing to do is to contact your local installation. Virus conditions vary widely and local commanders have the authority to respond to conditions in their area and implement safety precautions they deem necessary to effectively carry out their respective missions, protect their forces, and meet the critical needs of their people and families.

Every person’s situation is unique, but everyone can get support for their questions three ways: Go through contacts at your installation, call Military OneSource (800-342-9647, call OCONUS or start a live chat) or review information here.

Child care questions and answers related to COVID-19

Through Military OneSource, military families now have free access to a database of more than a million caregivers so they can find hourly, flexible and on-demand child care. The nationally recognized subscription service lets you:

  • Search for providers that match your own needs and criteria
  • Read provider profiles and reviews
  • Check references and review background checks
  • Interview, hire and pay providers on your terms

For more information, and to register, visit the Military OneSource Expanded Hourly Child Care Options page.

Yes. The military departments are continuing to offer fee assistance through Child Care Aware of America.  Get information specific to each service branch.

Military families are encouraged to contact their local installation for assistance. If your spouse is deployed and you are sick and don’t have access to local family or friends, additional help and resources may be found with your installation’s:

If you have general questions about child care programs, the Department of Defense offers a variety of options including installation child development centers, school-age care programs, and family child care homes. Information about military child care fee assistance is available at Child Care Aware of America.

Stay up to date on all the latest information on COVID-19. For updates regarding the virus that causes COVID-19, view the following sites:

Installation Program Directory

Find programs and services at your local installation.