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Ways to Settle In and Build Community After a PCS Move

Overview

After months of planning and preparing for your military PCS, you’ve finally arrived at your new destination. Now it’s time to settle in to your new home and community.

Whether you’re arriving on your own or with family, Military OneSource offers a number of resources and services to help you engage with your new military community so you can get settled and into the swing of things more quickly — from recreation and education to employment and more.

Connect with a sponsor before and after your move

Before you PCS, you should be assigned a sponsor at your new duty station. They are typically assigned through your unit and are similar in rank, role or life situation. Sponsors can be especially helpful for single service members who are looking to make connections in their new communities.

Sponsors normally contact you well before you arrive, making your transition easier. Once you arrive, they can be a friendly face with knowledge and experience who can make those critical first introductions, guide you to important resources and on- and off-installation activities, and give you an insider’s perspective of your new duty station and the social and recreational opportunities available in your community.

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Request a sponsor.

If you haven’t already been contacted by a sponsor, you can request one through your local Military and Family Support Center. Learn more about relocation assistance.

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Military sponsors help you make a smooth transition.

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Adjust to life overseas.

If you’re living OCONUS, your sponsor can offer guidance on cultural adjustment, language tips, spouse employment and more. Find helpful information to build confidence at your new duty station from this Living Overseas MilLife Guide.

Sponsors can provide guidance about essential post-move tasks and help you:

  • File your travel voucher: The War Department covers certain costs related to your move, such as mileage expenses and the Dislocation Allowance. Your sponsor can guide you in submitting your travel voucher online to claim reimbursement.
  • File a claim for damaged items: After your household goods have been delivered, you have up to 180 calendar days to inspect your property and notify the moving company of any loss, damage or missing items. File a Loss and Damage Report in the Defense Personal Property System within nine months.

    For assistance, contact your local household goods/transportation office or your service branch military claims office:
  • Complete a customer satisfaction survey: After key points of your move, you’ll have the opportunity to provide feedback by submitting a customer satisfaction survey. Your feedback helps improve moving experiences for other families and ensures transportation service providers are held accountable. If a provider receives consistently poor reviews, they may be suspended from providing future services.
    • You will receive survey invitations via email. (Domestic moves will receive an invitation via text message as well.)
    • If you need assistance, contact the System Response Center at 833-MIL-MOVE (833-645-6683).
  • Contact TRICARE: Notify TRICARE of your move, especially if you’ve relocated to a different region or abroad. Update your primary care provider and ensure you’re connected with local dental and vision care services. TRICARE can provide assistance and explain your options.

Connect your children with the Youth Sponsorship Program

If you have children, the Youth Sponsorship Program can help them get settled both at school and in the community.

  • School liaison: School liaisons can assist with youth sponsorship referrals and provide information about resources available at your new location. You can also contact the school liaison at your current installation for a warm handoff to your new school liaison.
  • Youth programs office: Contact your installation’s youth programs office to arrange sponsorship referrals or learn about opportunities for youth and teens to get involved.

Youth sponsorship programs help children participate in familiar activities and meet other military-connected children, easing their transition into the new environment. Keep in mind that children can experience a range of emotions during a move. They may feel anxious about starting a new school or making friends. As a parent, listen to them, reassure them and support them as they adjust.

Contact your Relocation Assistance Program for referrals and services

The Relocation Assistance Program on your installation can help you embrace your new community. These programs, offered through your installation’s local Military and Family Support Center, provide consultations on topics ranging from housing and child care to spouse employment and stress management.

Planning your next move?

Your local Relocation Assistance Program specialists can help with everything from predeparture briefings and newcomer orientations to information on child care, spouse employment and more.

Some of the services available through the Relocation Assistance Program include:

  • Newcomers’ orientations and welcome packets: Learn about your new installation and community resources.
  • Loan closets: Borrow essential household items such as dishes, cooking utensils and coffee makers if your household goods haven’t arrived yet. Use MilitaryINSTALLATIONS to find out if your new installation offers a loan closet.
  • Referrals to financial assistance programs: Get connected to the installation’s Personal Financial Management Program or other organizations that offer emergency financial help.
  • Free internet cafe: Access printers, faxes and photocopiers for relocation tasks.
  • Child care and school support: Receive guidance on child care registration, local schools and other family needs.

Child care resources

If you need child care, Relocation Assistance Programs can connect you to military child care programs, including:

It’s important to know that you don’t need official orders to request child care — be sure to start that process as soon as you know where you’ll be going.

Utility setup and discounts

The Relocation Assistance Program can inform you about installation activities and help you set up utilities like phone, TV, internet and trash removal. If you live on installation, basic utilities are usually included. If you live off the installation, you’ll need to arrange these services yourself. Some companies offer military family discounts, so be sure to ask.

Relocation services vary by location, so contact your local Military and Family Support Center for more info on what’s available.

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School liaisons help ensure smooth education transitions

If you’re looking for answers to your pre-K through 12th grade education questions, your installation school liaison can support you and your student before, during and after a military PCS move, helping make transitions smoother.

School liaisons are located at every installation and serve as the main contact for military families, local school systems and installation command.

Installation school liaison

Contact your local school liaison for help with your child’s school transition or other educational needs.

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School enrollment support

Your local school liaisons can help with homeschooling options and provide eligibility information and enrollment support for both Department of Defense Education Activity, or DoDEA, schools and public and private schools alike. They can also help with educational issues associated with overseas living, including transfer of credits and finding extracurricular activities.

The Interstate Compact on Educational Opportunity for Military Children, an agreement among all 50 states and the District of Columbia, makes changing public schools easier for military-connected children by reducing common school-related challenges that can come with a military move.

School liaisons are experts in understanding Interstate Compact regulations and how they apply to your child’s specific situation. They can help with:

  • Prompt enrollment, even if official school records are still in transit
  • Placement in appropriate classes and programs based on your student’s previous school experience
  • Eligibility for extracurricular activities, even if tryouts or application deadlines have passed
  • On-time graduation without unnecessary delays
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Exceptional Family Member Program support

School liaisons help families with special education enrollment steps, coordinate with local school districts and explain how education supports may continue at the new duty station.

The Exceptional Family Member Program provides comprehensive support and services to military families with special medical or educational needs. When you’re enrolled in EFMP, the program helps ensure your child’s documented education needs are considered during assignment coordination and can connect you with installation-based EFMP Family Support to assist with education planning and community resources.

Together, school liaisons and EFMP Family Support staff:

  • Help families navigate enrollment timelines
  • Share appropriate education records
  • Identify supports so children can continue learning with as little disruption as possible

Additional resources

School liaisons know the local schools and community and can help ensure your child’s educational needs are met. They also work closely with Military OneSource education consultants who can assist with:

  • Locating schools on or off the installation
  • Advising on enrollment requirements and processes
  • Connecting families with EFMP and special education resources

To help children get settled, reach out to your school liaison for youth sponsorship information or visit your installation’s youth programs, schools and parks to help your child connect with peers and activities.

Meet new neighbors through Armed Services YMCA programs

The Armed Services YMCA offers programs designed to help military families build networks of support, especially junior enlisted service members and their families. These programs create chances to meet other military families and learn tools to navigate the unique challenges of military life.

Some key Armed Services YMCA programs include:

  • Operation Camp: These camps cater to families, youth and teens and provide opportunities to bond with other military families while offering tools to help manage the unique challenges of military life.
  • Operation Little Learners: This program teaches strategies to help with early childhood development in a community of support where parents and children can learn from each other.

In addition to these YMCA programs, don’t hesitate to get out and explore your new community. Your sponsor can help you find local activities to match your family’s interests. Installation events, youth programs and local parks are great ways to settle in and make connections.

Explore Morale, Welfare and Recreation activities

Connect with fellow military families as you hit the links, go bowling or play basketball with your children at the recreation center. MWR programs offer sports leagues, fitness classes, trips and social events that make it easy to meet people and build routines at your new duty station.

Find out more about MWR and your local installation

  • Contact your local MWR office for information about local programs and events.
  • Visit your new duty station webpage on MilitaryINSTALLATIONS for information about MWR programs, as well as other programs, services and community amenities.

Join a military spouse networking group

If you’re a military spouse looking for work at a new duty station, joining a networking group can help. These groups connect you with other spouses and support your career. Spouse networking groups help you build professional relationships, manage career changes and learn local job markets.

Resources for military spouse employment

Additional career opportunities

  • Licensure reimbursement: If you need to transfer your professional license due to a PCS move, you may be eligible for up to $1,000 in reimbursement for relicensure or certification fees. Contact your service branch for more information.
  • Child development programs: If you enjoy working with children, explore opportunities at installation child development programs.

Spouse networking groups are an excellent way to combine career advancement with building connections in your new community.

Engage with your Family Readiness Group

The Military Family Readiness System empowers service members and families with the support and information they need to thrive in their military lives and widen their support networks.

Each service branch has a unit family readiness program, but the names and resources available may differ. Special focus is given to helping spouses and families prepare for short- and long-term deployments, increasing communication between families and unit leadership, and boosting unit morale and a sense of community.

These groups host family-friendly unit activities, where spouses can meet, find support and learn from each other.

Make your new destination home by connecting with your local military community so you can get to your new normal faster.

Resources and benefits to help you settle in to your new home and community

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