The Relocation 101 series includes four e-learning modules, each explaining a different resource and how it supports service members and families during relocation. The courses enable relocation assistance providers to be more knowledgeable in navigating Military OneSource relocation applications, work more efficiently and improve the customer service experience.

Learn more about the Relocation 101 series below.

Relocation 101 – MilitaryINSTALLATIONS

Do you provide relocation or information and referral support to service members and families? Are you looking for a central source for detailed information on services at military installations? If your answer to either question is “Yes,” this course is for you. Learn how to access and navigate MilitaryINSTALLATIONS, and get hands-on practice using the key features of this valuable resource.

Length: 25 minutes
Audience: Service providers

Relocation 101 – Plan My Move

Plan My Move is a customizable tool to help service members and their families prepare for a PCS, or permanent change of station move. Take this course to discover the benefits of using Plan My Move, including how to create an account and navigate all its features. Whether the move is across the country or across the world, learn how the customizable checklists and related resources help enhance the moving experience for everyone involved.

Length: 25 minutes
Audience: Service providers

Relocation 101 – Defense Installation Messaging System, or DIMS

This course will help Defense Installation Messaging System or DIMS users understand how vital the DIMS tool is to MilitaryINSTALLATIONS. DIMS users contribute to installations pages that collectively receive over 2 million pageviews annually. You’ll learn how to access and navigate DIMS and related tools and resources. You’ll also learn how to use DIMS to update and certify information displayed on the MilitaryINSTALLATIONS application.

Length: 25 minutes
Audience: DIMS users

Relocation 101 – DIMS Do’s and Don’ts

This short video summarizes key areas to look for when it comes to Defense Messaging System updates. DIMS users will find this quick video a great tool to learn about the most common do’s and don’ts when using the Defense Installation Messaging System. You’ll also be able to download a quick reference guide recapping all the tips.

Length: 11 minutes
Audience: DIMS users
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