The Relocation 101 course includes four e-learning modules, each explaining a different resource and how it supports service members and families during relocation. The course enables relocation assistance service providers to be more knowledgeable in navigating Military OneSource relocation applications, work more efficiently and improve the customer service experience.

Learn more about the Relocation 101 modules below.

MilitaryINSTALLATIONS

Do you provide relocation or information and referral support to service members and families? Are you looking for a central source for detailed information on services at military installations? If your answer to either question is “Yes,” this course is for you. Learn how to access and navigate MilitaryINSTALLATIONS, and get hands-on practice using the key features of this valuable resource, including installation overviews, contacts for programs and services, check-in procedures and community information for installations worldwide.

Length: 25 minutes
Audience: Service providers

Plan My Move

Plan My Move is an online tool that helps service members and their families prepare for a move by breaking down the process into clear, manageable steps. Take this course to discover the benefits of using Plan My Move, including how to create an account and navigate all its features. Learn how the customizable checklists and related resources help make the moving process easier for families – whether they are heading across the country or across the world.

Length: 25 minutes
Audience: Service providers

Defense Installation Messaging System, or DIMS

This course will help DIMS users understand how vital the DIMS tool is to MilitaryINSTALLATIONS. DIMS users contribute to installations pages that collectively receive over 2 million pageviews annually. You’ll learn how to access and navigate DIMS and related tools and resources, and how to use DIMS to update and certify information on MilitaryINSTALLATIONS.

Length: 25 minutes
Audience: DIMS users

DIMS Do’s and Don’ts

DIMS users will find this quick video a great tool to learn about the most common do’s and don’ts when using the Defense Installation Messaging System. You’ll also be able to download a quick reference guide that recaps all the tips.

Length: 11 minutes
Audience: DIMS users