Programs

Military Community and Family Policy is directly responsible for establishing quality-of-life policies and programs that help our service members, their families and survivors be well and mission ready. Military OneSource is the gateway to MC&FP programs and services that support the everyday needs of the 4.4 million service members and immediate family members of the military community. These Defense Department services can be accessed 24/7/365 around the world.

Press Contact

Defense Department
Press Operations Center

703-697-5131

Monday–Friday
8 a.m.–5 p.m. ET

Military Community Outreach

Military Community Outreach is responsible for communicating critical initiatives and program and policy information to service members, family members, leadership and key audiences. This is done through branded strategic outreach engagement activities and oversight of all MC&FP websites and applications, ePublications, and social media platforms that connect with the military community. MCO also oversees technical direction for all of MC&FP’s digital properties.

Military Community Support Programs

Military Community Support Programs provides confidential counseling, information and resources that support service members and their families through a wide variety of quality of life issues that have an impact on force readiness. Services are available 24 hours a day in person, online and by telephone through Military OneSource and Military and Family Life Counseling.

Military OneSource

Military OneSource provides comprehensive, confidential counseling support and information to service members and their families on every aspect of military life including deployment, finances, reunion, relationships, grief, spouse employment and education, parenting and child care. Specialty consultations are also offered on a wide range of issues.

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Military and Family Life Counseling

Military and Family Life Counseling provides on-the-ground, confidential counseling and presentations to service members and immediate family members at no cost to them. Available in person both on and off installations, service members and their families can rely on military and family life counselors to rapidly respond when they need it most.

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Data Analysis, Research and Surveillance

The Data Analysis, Research and Surveillance team is responsible for transforming program data into information to validate program effectiveness and to drive programmatic and policy decisions. The team’s work involves extensive collaboration with vendors, contractors and other organizational teams to ensure internal systems, quality assurance methods and research projects fully support Military Community Support Programs’ goals and objectives.

Casualty, Mortuary Affairs and Military Funeral Honors

The Casualty Assistance, Mortuary Affairs and Military Funeral Honors Office provides policy oversight of programs pertaining to casualty notification, casualty assistance, mortuary affairs and military funeral honors to deceased, missing, ill or injured personnel.

Casualty Assistance

The Casualty Assistance program assists eligible family members and beneficiaries of service members listed as deceased, duty status whereabouts unknown, excused absence whereabouts unknown, injured or missing. Assistance may include applying benefits and entitlements, obtaining copies of records, legal assistance, receipt of personal effects, relocation assistance and other services as needed.

Mortuary Affairs

Mortuary Affairs provides the recovery, care, preparation and disposition of remains and personal effects of deceased service members. Eligible family members of the deceased will also be provided with government-funded travel to attend the burial services for the service member.

Military Funeral Honors

This program provides military funeral honors ceremonies for service members who die on active duty, or for any veteran who was discharged or released from service by means of honorable or under honorable conditions, or general, discharge.

Personnel Accountability

This program oversees personnel accountability for Defense Department-affiliated personnel and their families. Accountability begins upon the occurrence of a human-caused or natural disaster and requires all personnel affected by the event to check in at the first available opportunity.

Defense State Liaison Office

The Defense-State Liaison Office is the primary point of contact between the Defense Department and state and local governments on quality of life issues that benefit military service members and their families. DSLO works through regional liaisons to build and maintain relationships with state and local governments to educate and advocate for the needs of military-connected families.

Morale, Welfare, Recreation and Resale Policy

The Morale, Welfare, Recreation and Resale Policy Program is designed to promote socialization, physical fitness, community connectedness, decompression and healthy choices through recreation, sports, fitness, travel, special events and other active-living activities. This office provides the guidance that enables the military services to deliver such programming for service members and their families.

Resale Policy

Resale programs provide shopping opportunities for service members and their families through the Defense Department worldwide commissary and military exchange systems.

Lodging Policy

The Defense Department lodging program provides quality, affordable accommodations and hospitality services for service personnel and their families to support mission accomplishment and quality of life. The program operates more than 63,000 official travel rooms worldwide, providing 11 million accommodations annually at an average savings of $40 per night as compared to commercial rates.

Nonappropriated Funds Policy

Nonappropriated funds are generated by the members of the military community through their participation in programs and services operated by Morale, Welfare and Recreation activities and Defense Department resale organizations. Separate from funds appropriated by Congress, nonappropriated funds are used to defray the costs of running activities, resale programs and facilities.

Office of Military Family Readiness Policy

The Office of Military Family Readiness Policy provides policy and oversight for the Military Family Readiness System, a network of agencies, programs, services and individuals who work to promote readiness and quality of life for the military community. The office oversees the Military Family Readiness policy, Office of Special Needs, Spouse Education and Career Opportunities program, Relocation Assistance Program, Deployment Readiness Program, adoption and foster care support, and MilLife Learning.

Military Family Readiness Policy

Military Family Readiness Policy supports the Military Family Readiness System to assist service members and their families in addressing the challenges of military life. The Military Family Readiness System promotes interagency collaborations, referrals, service delivery and links to informal and formal networks to support service members and their families in navigating the challenges of daily life. MFR programs provide support and resources to help service members and their families build their personal and military family readiness and enhance their well-being. MFR policy provides requirements for military family readiness programs provided through Military and Family Support Centers including relocation assistance, deployment assistance, spouse employment, personal and work life education, financial readiness, information and referral, and emergency family assistance.

Relocation Assistance Program

The Relocation Assistance Program provides service members and their families information, education, services and referrals during permanent change of station moves. The program also includes the Defense Department online tools, MilitaryINSTALLATIONS and Plan My Move, with information and resources for military installations worldwide.

Deployment Readiness Program

The Deployment Readiness Program provides services to service members and their families before, during and after deployment to promote a positive adjustment to deployment, family separation, family reunion and reintegration. The program also includes the Defense Department online tool, Plan My Deployment.

Adoption and Foster Care Support

Adoption and foster care resources are available to service members and their families to assist them when considering adoption or foster care, throughout the process and throughout their military careers. Support includes policy such as adoption reimbursement policy, centralized resources located on the landing page, and information about foster- and adoption-related policy and support.

Office of Special Needs

The Office of Special Needs ensures that military families with special needs receive direct services, assignment coordination and family support.

The Exceptional Family Member Program

Part of the Office of Special Needs, the Exceptional Family Member Program ensures that military families with special needs receive direct services, assignment coordination and ongoing family support.

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Spouse Education and Career Opportunities

The Spouse Education and Career Opportunities, or SECO, program assists military spouses in achieving their educational and career goals. SECO also includes the My Career Advancement Account Scholarship, a workforce development program that provides tuition assistance to eligible military spouses, and other initiatives.

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Military Spouse Employment Partnership

Part of the Spouse Education and Career Opportunities program, the Military Spouse Employment Partnership connects military spouses with employers who have committed to recruit, hire, promote and retain military spouses.

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MilLife Learning

MilLife Learning is a web-based training site that offers resources to assist service members and their families, survivors and those who support them. The site, which is part of Military OneSource’s network of programs and resources, is designed to make learning easy and accessible anytime, from anywhere in the world where there is an internet connection.

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Child & Youth Programs

Child & Youth Programs provides policy and budget support, conducts oversight and generates special initiatives addressing military youth. This office supports military children by providing programs designed to address the specific challenges of military life and help children to thrive, including child care.

Resources and Oversight

Resources and Oversight manages the MC&FP budget and contracting strategies, legislation, research and effectiveness tracking.

Programs

Press Contact

Programs

Military Community Outreach

Military Community Support Programs

Military OneSource

Military and Family Life Counseling

Data Analysis, Research and Surveillance

Casualty, Mortuary Affairs and Military Funeral Honors

Casualty Assistance

Mortuary Affairs

Military Funeral Honors

Personnel Accountability

Defense State Liaison Office

Morale, Welfare, Recreation and Resale Policy

Resale Policy

Lodging Policy

Nonappropriated Funds Policy

Office of Military Family Readiness Policy

Military Family Readiness Policy

Relocation Assistance Program

Deployment Readiness Program

Adoption and Foster Care Support

Office of Special Needs

The Exceptional Family Member Program

Spouse Education and Career Opportunities

Military Spouse Employment Partnership

MilLife Learning

Child & Youth Programs

Resources and Oversight

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