MFRC Communique
Home Service Providers & Leaders Military Family Readiness Council

MFRC Communique

June 6, 2018

Service member and child

This issue of the MFRC Communique provides information about topics reviewed by the Department of Defense Military Family Readiness Council, or MFRC, at its first meeting of FY2018 held on December 4, 2017.

Each section below is based on briefings provided by guest speakers, a verbatim transcript of the December 4 meeting, and links submitted by Department of Defense resource partners. Council members will be reviewing this information as they develop and endorse final FY18 Recommendations for the Secretary of Defense and suggest Focus Area topics for review during FY19.

In an effort to build and strengthen our military community, please feel free to disseminate MFRC Communiques widely to connect command leaders, leadership spouses, service providers, troops and families to information and resources that will improve the resilience, readiness and quality of life of those we collectively support and serve.

MFRC eMailbox: Community members are invited to forward questions and written public submissions to the Council at

MFRC Webpage: Issues of the MFRC Communiques are online at: //

Also on this webpage:

  • Federal Register Notices for details about each MFRC meeting. 
  • FY17 MFRC Fact Sheet with SECDEF Recommendations and FY18 Focus Area Topics

In This Issue:

  1. Understanding America’s Youth Who Are Seeking Military Careers
  2. What Service and Family Members Are Searching For, Calling and Talking About
  3. Research Shows Department of Defense Non-medical Counseling Is Meeting Identified Needs
  4. Post-Traumatic Stress Disorder and Traumatic Brain Injury: Signature Injuries of Current War
  5. Reducing Mental Health Stigma
  6. Alternative Mental Health Treatment Options, Connecting with Mental Health Resources, and Postvention Needed by Clinicians in Cases of Suicide
  7. Military Cultural Awareness and Competence
  8. Impacts of Compassion Fatigue
  9. Impacts of Service Member PTSD and TBI on Children
  10. TRICARE/Defense Health Agency: Expanded Benefits, Resources and Recent Changes
  11. DODEA Schools: Responding to the Devastation of Hurricane Maria – Community Collaboratives and Partnerships for Disaster Preparedness and Emergency Response
  12. Military Services Updates: Disaster Preparedness and Resources for Military Families

Understanding America’s Youth Who Are Seeking Military Careers

Dr. Katherine Helland, Department of Defense Office of People Analytics
Director, Joint Advertising, Market Research & Studies, or JAMRS

As the era of an All-Volunteer Total Force continues, it is important for military leaders and service providers to understand who is joining the military, so they can be better prepared to address their needs and expectations, and help them enjoy successful, satisfying military careers.

According to the Department of Defense Joint Advertising, Market Research & Studies program, or JAMRS, today’s youth market is different from previous generations. Both tangible and intangible quality of life factors attract America’s youth into military service. Factors include: (1) education benefits; (2) health care benefits; (3) pension/retirement; (4) vacation/leave benefits; (5) child development/child care; (6) travel; (7) pride/self-esteem/honor; (8) the opportunity to develop discipline; (9) pay/money; (10) the challenge; (11) experience/work skills; (12) leadership skills; (13) adventure; (14) duty/obligation to my country; and (15) opportunity to help others. These reasons are ranked differently depending on whether the potential youth recruit is likely to join (versus simply interested in joining), and which military service the youth is most interested in.

The importance of personal connections to family, community and society has increased over time. America’s youth want: (1) to give their children better opportunities than they have had; (2) to have strong marriages, family life and friendships; (3) to find purpose and meaning in life; (4) to have plenty of time for recreation and hobbies; (5) to make a contribution to society; (6) to discover new ways of experiencing things; (7) to be a community leader; (8) to live close to their parents and relatives; (9) to work to correct social and economic inequalities; (10) to get away from their area of the country; and (11) to have lots of money.

Overall, youth recruits and transitioning service members are seeking work/life balance. They are more actively considering the impact military service has on their quality of life. Reasons for leaving the military include: (1) other career and life interests; (2) dissatisfaction with military leadership/superiors; (3) wanting to continue their education; (4) too much time away from home; (5) future plans to start a family; and (6) dislike of the military lifestyle.

New recruits worry about: (1) leaving family and friends; (2) possible physical injury/death; (3) job assignments; (4) going into combat; (5) boot camp/basic training; (6) locations where they will be stationed and reporting dates; (7) meeting enlistment standards; (8) possible PTSD or other emotional/psychological issues; (9) deployment, especially overseas; and (10) interference with college, marriage and plans for children.

The military currently faces a youth market that is less interested in and more disconnected from the military than in previous years. Bridging the gap between America’s youth and the military requires communicating how the military can fulfill youth life and career values, which have recently shifted.

Recommended Resource Awareness for Discussion Periods

    Explore the perceptions, beliefs and attitudes of American youth who are interested in joining the military

What Service and Family Members Are Searching For, Calling and Talking About

Ms. Lee Kelley, Office of the Deputy Assistant Secretary of Defense (Military Community and Family Policy), Director, Department of Defense Non-medical Counseling

The Non-medical Counseling Program office seeks to confidentially help troops and families deal with life stressors so they do not reach a crisis threshold. The top three issues addressed by non-medical counselors are: (1) relationships; (2) stress; and (3) parent-child communications. Counselors who provide support services are independently licensed mental health clinicians. Non-medical counseling is provided through the Military and Family Life Counseling, or MFLC, program and Military OneSource.

The top three topics addressed by Military OneSource include: (1) spouse education and career opportunities; (2) non-medical counseling (described above); and (3) financial management and tax consultations. Other topics addressed by Military OneSource include: (1) wounded warrior and caregivers; (2) spouse relocation and transition; (3) special needs; (4) peer-to-peer support; (5) health and wellness coaching; (6) adoption; (7) adult disability and elder care; (8) education; (9) mobile solutions; (10) language interpretations; and (11) document translation.

The top three searches on Military OneSource's website include: (1) counseling support; (2) child care; and (3) the new Department of Defense Blended Retirement System, or BRS. Military OneSource is currently focusing on mobile products, such as the "Love Every Day" app which is designed to help improve relationships and quality of life.

Recommended Resource Awareness for Discussion Periods

Research Shows Department of Defense Non-medical Counseling Is Meeting Identified Needs

Dr. Cathy Flynn, Office of the Deputy Assistant Secretary of Defense (Military Community and Family Policy), Associate Director, Research

Information from Department of Defense surveys, reports and demographic profiles is available to provide baseline context for the work of MFRC members as they review military family readiness policies, plans, programs and initiatives throughout the year.

The Executive Summary of the 2016 Department of Defense Demographics Report, referenced at the December 4 MFRC meeting, is attached to this MFRC Communique to support council members as they develop MFRC FY18 Recommendations for the Secretary of Defense and select FY19 Focus Area Topics.

The RAND fact sheet, entitled “U.S. Military Non-medical Counseling Programs Demonstrate Benefits for Participants,” was presented to the Council as an example of program evaluation data that is available for Department of Defense military family readiness programs. This study showed that 65 percent of people using non-medical counseling services reported reductions in problem severity, and 70 percent reported reductions in feelings of stress and anxiety. Seventy-four percent experienced reductions in how much their problems were interfering with daily life.

Recommended Resource Awareness for Discussion Periods

Post-Traumatic Stress Disorder and Traumatic Brain Injury: Signature Injuries of Current War

FY18 Focus Area 1

Michelle Padgett, Office of the Assistant Secretary of the Air Force (Manpower and Reserve Affairs), Director, Warrior Wellness and Policy Integration

Service member experiences shape military families. In the process, post-traumatic stress disorder and traumatic brain injuries have become the signature injuries of current war. To help MFRC members understand what is being done to support families affected by service member PTSD and TBI, a panel of researchers, clinicians and subject matter experts from the Department of Defense, the military services and the Veterans Administration, or VA, was convened to provide information about how Department of Defense and VA health care systems are being integrated with family support and K-12 schools to provide complementary and integrated support services. This evolving model is transforming direct services to troops and families and filling resource gaps that have challenged military and civilian communities for decades.

Recommended Resource Awareness for Discussion Periods

Reducing Mental Health Stigma

Dr. Kate McGraw, Defense Health Agency, Deputy Director, Psychological Health Center of Excellence

Since 2001, the Department of Defense has significantly increased health care resources, nearly tripled mental health care provided, increased staff by 42 percent and made PTSD research a top priority. While evidence-based evaluations continue to gather and analyze data, preferred psychotherapy treatment continues to be individualized trauma-focused care with shared decision-making.

Currently, the Department of Defense outperforms most civilian systems providing mental health treatment. New tools, listed below, are now available to help families understand what their service member may be feeling. Through its Real Warriors Campaign, Department of Defense acknowledges “Real Warriors, Real Battles, Real Strength” and reminds troops and families that seeking help is a sign of strength, not weakness. To make seeking help easier, the Department of Defense inTransition Program automatically assigns a coach to service members who sought help in the last year. They must opt out if they choose not to be part of this program. In their “A Head for the Future” program, help is focused on prevention, recognition, recovery and learning from service members who have shared their traumatic brain injury stories.

Recommended Resource Awareness for Discussion Periods

Alternative Mental Health Treatment Options, Connecting with Mental Health Resources, and Postvention Needed by Clinicians in Cases of Suicide

Dr. Al Ozanian, Department of Veterans Affairs, Office of Mental Health and Suicide Prevention

The Veterans Health Administration is proactively offering complementary and integrated health, or CIH, services to be used to complement conventional medicine but are not to be used as an alternative to conventional medicine. The VA and Department of Defense Clinical Practice Guidelines for Post-Traumatic Stress Disorder state that there is insufficient evidence to recommend any CIH practice as a primary treatment for PTSD. There is, however, value in improving wellness and promoting recovery. Ninety-three percent of VA medical centers offer at least one of the following CIH services: Stress Management and Relaxation Therapy, or SMART, Mindfulness, Guided Imagery, Yoga, Progressive Muscle Relaxation, or PMRT, Art Therapy, Acupuncture, Music Therapy, Biofeedback and Animal-Assisted Therapy.

Recommended Resource Awareness for Discussion Periods

  • Veterans Crisis Line 800-273-8255, Press 1; Text – 838255; Live Chat
  • Vet Centers 877-WAR-VETS (927-8387) Community-based centers that provide counseling, outreach, and referrals
  • Coaching into Care 888-823-7458
    A free, confidential "coaching" service that helps veterans’ family members and friends recognize when their veteran needs support and resource connections
  • Veteran Training
    Effective online self-help training which veterans use to work on problem-solving skills, anger management, parenting skills and more
  • AboutFace
    Features stories of veterans who experienced PTSD and how they sought treatment options and got helpful advice from others
  • Inpatient/Outpatient Mental Health Services and Community Programs
    An online resource which connects veterans, their families and friends to information, resources and solutions to issues affecting their daily lives
  • Suicide Postvention
    Facilitates the healing of impacted clinicians and family member survivors from grief and the distress of suicide; strives to prevent suicide of those who are at high risk after exposure to suicide; promotes seeking help as a sign of strength as it produces resilience and readiness

Military Cultural Awareness and Competence

Dr. John Davison, Defense Health Agency (J3)
Chief, Clinical Communities Support Section, Clinical Support Division

Cultural competence is the collective values, behaviors, attitudes and practices of an individual or system that enable it to work effectively within a given culture. It is frequently described as the ability to honor and respect the beliefs, language, interpersonal style and behaviors of individuals within a culture. When people lack military cultural awareness and competence in the military health care system, veterans, service and family members: (1) may not seek services in the formal health care system; (2) cannot easily access treatment; (3) drop out of care; (4) are misdiagnosed; or (5) seek care only when their illness or injury is at an advanced stage.

The FY16 National Defense Authorization Act, or NDAA, Section 717, requires the Department of Defense to develop a “provider readiness designation” which indicates that providers of care in the military health care system have military cultural awareness and competence. A free 8-hour training course (two CEU credits per module) is now available for providers (see below). A list of TRICARE network providers with the new “provider readiness designation” will be made publicly available through TRICARE T17 Managed Care Support Contractors (Humana and HealthNet Federal Services).

Recommended Resource Awareness for Discussion Periods

  • Center for Deployment Psychology
    Offers three cultural competence courses: Cognitive Processing Therapy, or CPT, for Post-Traumatic Stress Disorder in Veterans and Military Personnel; Prolonged Exposure, or PE, Therapy for PTSD in Veterans and Military Personnel; and Depression in Service Members and Veterans
  • Community Provider Toolkit
    Resources include information for community providers on screening for military service, handouts and trainings to increase understanding of military culture, and mini-clinics focused on relevant aspects of military behavioral health and wellness
  • VA Employee Education System
    Provides military cultural awareness training for service providers

Impacts of Compassion Fatigue

Dr. Patricia Moseley, Defense Health Agency (J3)
Military Child and Family Behavioral Health Senior Policy Analyst

Compassion fatigue is the emotional strain of exposure to working with those suffering from the consequences of traumatic events. It develops over time. It can result in emotional blunting as one’s ability to feel and care for others becomes eroded. Vicarious or secondary trauma can also occur when an individual learns about a trauma that has occurred to a close family member or friend, or when an individual experiences repeated exposure to the adverse details of traumatic events.

Signs of compassion fatigue include: (1) impacts on overall well-being; (2) sleep disturbances; (3) changes in emotional intensity; (4) impaired judgement and behavior; (5) loss of morale, self-worth, hope and meaning; (6) isolation; (7) depression; and (8) anger. Ways to manage compassion fatigue include: (1) finding someone to talk to; (2) understanding that your feelings and pain are normal; (3) getting enough sleep, exercise and eating properly; (4) taking some time off; (5) developing new interests; and (6) identifying what is important to you.

Recommended Resource Awareness for Discussion Periods

  • Chaplain Support — Seek local command and community chaplain care to address moral injury. Ask for spiritual counseling and family support groups
  • Military Treatment Facilities and TRICARE Providers
    Provide medical assessments and treatment for depression, anxiety, or adjustment disorders related to caregiving. See TRICARE/Defense Health Agency Resources section below.
  • Morale, Welfare and Recreation Activities
    Offers opportunities for relaxation, exercise, sports, and connections with nature
  • Department of Defense Non-medical Counseling 800-342-9647
    Skills for living and re-ordering daily life provided by Military and Family Life Counselors
  • Respite Care
    Caregiver relief services
  • Caregiver Support 800-342-9647
  • National Resource Directory
    A comprehensive directory of sources of assistance
  • TRICARE Extended Care Health Option, or ECHO — Benefit description
  • Veterans Affairs, or VA, Medical Centers 855-260-3274

Impacts of Service Member PTSD and TBI on Children

COL Christopher G. Ivany, U.S. Army Child Psychiatrist, Army’s Child and Family Behavioral Health System, and RAND Research Fellow

With the stresses and strains on today’s military families, in addition to normal mental health development, one in every five military children needs mental health care before they turn 18 years old. Today’s resources are not sufficient. As a result, the Army’s mental health care system is currently being transformed and is now nearly twice the size it was six years ago. An interconnected group of Army medical clinics is now using the same list of best practices, including: (1) ensuring primary care providers are treating families by integrating primary medical care with behavioral health care; (2) working closely with local school communities, teachers and staff who spend many influential hours with children every day; and (3) using telehealth technologies to expand access and share resources across the country.

Top ranked reasons for mental health outpatient visits for children ages 5 to 20 include: (1) attention-deficit, conduct, and disruptive behavior disorders; (2) mood disorders; and (3) adjustment disorders. Additional adolescent symptoms being addressed include: (1) depression; (2) anxiety; (3) suicidal ideation; and (4) substance abuse. An effective strategy for reducing the impact of resource constraints and limited child-trained behavioral health professionals is to organize and coordinate military and civilian communities around promoting the well-being of service member families.

The Army’s Child and Family Behavioral Health System, or CAFBHS, is currently promoting: (1) access to care; (2) evidence-based clinical practices; (3) value-based outcomes; and (4) care delivered at a convenient location. It involves training primary care managers and behavioral health providers in evidenced-based practices, providing consultative support to primary care managers, and implementing school-based behavioral health. Through its “Partnering for Readiness”, or P4R, Connector Program (MFRC FY17 Recommendation #3), family support resources are being integrated and shared with the military mental health care delivery system which supports military children through Memorandums of Agreement with a growing number of federal agencies and support organizations, including Military OneSource, the Substance Abuse and Mental Health Services Administration, or SAMHSA, Military Kids Connect, Defense Centers of Excellence and many others.

Recommended Resource Awareness for Discussion Periods

TRICARE/Defense Health Agency: Expanded Benefits, Resources and Recent Changes

CAPT Ed Simmer, Chief Clinical Officer, TRICARE Health Plan

TRICARE is working hard to ensure beneficiaries receive high quality care easily. To that end, TRICARE has made a number of changes to the mental health benefit in the past year, including: (1) eliminating limits on treatment; (2) expanding access to substance abuse treatment; (3) covering medication-assisted treatment; (4) reducing certification requirements at treatment centers; and (5) expanding telehealth benefits.

TRICARE’s overarching goal is to make sure there is one integrated system of care for service and family members no matter where they are serving. Recent changes in mental health benefits are helping TRICARE achieve this important goal.

Recommended Resource Awareness for Discussion Periods

DODEA Schools: Responding to the Devastation of Hurricane Maria – Community Collaboratives and Partnerships for Disaster Preparedness and Emergency Response

FY18 Focus Area 2
Related to FY17 Recommendation #4

Dr. Donato Cuadrado, Department of Defense Education Activity, or DODEA Community Superintendent, Puerto Rico

When Hurricane Irma struck Puerto Rico, quickly followed by Hurricane Maria, the island of Puerto Rico was devastated. The airport was closed for 11 days and relief organizations could not deliver supplies. Winds and flood waters damaged 425,000 homes and most cellphone towers fell, disrupting phone service for residents and relief workers alike. Employees could not get to work, and schools could not reopen because people were not allowed onto the installation. As a result, community agencies had to collaborate to help each other. The power grid had to be repaired. It took two weeks to clear trees and other debris from around Department of Defense schools. When schools reopened, leaders and counselors met with students and parents who worked together in a coordinated community response to launch and maintain the recovery process which continues today.

The Federal Emergency Management Agency, or FEMA, the Puerto Rico National Guard, the U.S. Army Corps of Engineers, the Coast Guard, U.S. Army Reserves, local fire departments, local base commanders and parents were key to recovery efforts. Satellite phones were the primary method of communication. Gas powered chainsaws were needed everywhere. Google maps with residents marked were the best ways to identify where people were living so rescue efforts could be quickly initiated. Food, water and gasoline were needed to sustain life for the first seven to 10 days – a much longer period of time than is currently recommended in disaster preparedness plans used by families and communities.

As a result of the Puerto Rico disaster situation, new lessons have been captured: (1) social media sites can become emergency contact providers; (2) diesel fuel for school buses can be used to fuel power generators which may be needed for months; (3) school cafeteria food for children can be used to feed emergency workers (which include parents); (4) school facilities can be used to meet basic needs and provide safe havens for teachers who become homeless; (5) action plans which include Critical Incident Stress Management Counselors and School Crisis Teams are key to supporting school communities; and (6) the resilience of community members, including school-aged children, is remarkable – a source of strength and a sustaining force for the coordinated community response that is needed for recovery.

Advice from DODEA’s Community Superintendent of Schools in Puerto Rico includes: (1) “Don’t Panic – Don’t Panic – Don’t Panic;” (2) define the problem/situation and establish priorities – the well-being of personnel is number one; (3) assess your resources and be prepared to use them in innovative ways; (4) establish short-term goals and objectives to be able to reach larger ones; (5) pay attention to personnel morale – monitor and adjust to keep morale high; (6) program support/conversation sessions with counselors are needed for all personnel and students (many deny they need help, but they do); (7) over-communicate with personnel, families, leadership, community, and other stakeholders; (8) expect people around you to be frustrated, anxious, angry and irritable; (9) if your chain of command offers help, take it — avoid believing you “can handle it;” (10) be prepared to take blame and criticism; (11) remember, the cup is always half full – never half empty; (12) children are resilient – let them write about their stories – sharing stories helps everyone get them back on their feet.

To learn more about student, parent and employee resources, visit: //

Military Services Updates: Disaster Preparedness and Resources for Military Families

Related to FY17 Recommendation #4

Overarching Recommended Resource Awareness

LTG Gwen Bingham, US Army, Army Chief of Staff for Installation Management, or ACSIM

The G34 Protection Directorate is the point of contact for the Army Emergency Management Program. “Ready Army” is their proactive community awareness campaign and the Army’s website, which disseminates key information. For personnel accountability, the Army uses the Army Disaster Personnel Accountability and Assessment System, or ADPAAS. An Emergency Family Assistance Center, or EFAC, is the one-stop-shop for families to receive information, comfort and support. An EFAC was activated during Hurricane Irma. EFAC services include medical triage, religious care, transportation, translation services, legal services and more. A web-based system is also available for families who live off the installation. Everything done inside the installation is done through collaboration with partners outside the gates as well.

Recommended Resource Awareness for Discussion Periods

RDML Karl Thomas, U.S. Navy, Director, 21st Century Sailor Office

The Navy had a wake-up call during Hurricane Katrina when they realized there was not an effective personnel accountability system. Since then, the Navy Family Accountability and Assessment System, or NFAAS, has matured to include an app for Sailors to check-in on their phones and computers. The app also provides emergency preparedness checklists, which RDML Thomas feels should be updated as a result of lessons learned from DODEA/Puerto Rico emergency response operations. Like the Army, Navy installation commanders have developed strong working relationships with community partners on and off base. They offer a wide range of support services, including case management, through their Fleet and Family Service Centers. Finally, their website provides important emergency preparedness and response information.

Recommended Resource Awareness for Discussion Periods

Ms. Marie Balocki, representing BGen Kurt Stein, Director, Marine and Family Programs

Like the other military services, “Ready Marine Corps” and their personnel accountability and assessment system are web-based and depend on the quality of the data they contain – a real challenge to keep updated between disaster scenarios. The Marine Corps has approached disaster preparedness in two additional ways, with an online and a face-to-face disaster preparedness course. In FY17, they offered 137 courses and had 3,500 participants who left the training with tangible ideas about how they could return to their communities and improve emergency preparedness and response.

Recommended Resource Awareness for Discussion Periods

Lt Col Todd Randolph, representing Brig Gen Kathleen Cook, Director, Air Force Services

The Air Force uses Airmen and Family Readiness Centers and EFACs as their family support hubs during disaster and emergency response operations. They are able to reach out to families with needs assessments and helpful information, which improve preparedness and connections to key resources and support services. There is strong support for keeping the Air Force Accountability and Assessment System, or AFPAAS, running, particularly when news reports predict strong storms.

Recommended Resource Awareness for Discussion Periods

MG Kevin McNeely, Director, Manpower and Reserve Affairs, National Guard Bureau (J1)

Just like their military service counterparts, families of activated guardsmen are also affected by disasters with one unique exception: they have a double impact: (1) dealing with the effects of disasters on their own property and lives; and (2) having guardsmen activated and deployed, possibly to other states, in response to state and local emergency scenarios.

Last year, 37 states activated their Army and Air National Guards, for a total of 40,000 service members being deployed across the U.S. in response to wildfires in western states, and destruction in the south resulting from high winds and flooding related to Hurricanes Harvey, Irma and Maria. Full-time National Guard State Family Program Directors established EFACs and used Army and Air Force Personnel Accountability and Assessment Systems for family outreach purposes.

One of the National Guard’s unique goals is to ensure that federally activated guardsmen who are deployed overseas with the Department of Defense receive timely status updates about their families back home during disaster situations.

Recommended Resource Awareness for Discussion Periods

Department of Defense Resource Partners

Defense and Veterans Brain Injury Center, or DVBIC:

A Parent’s Guide to Returning Your Child to School After A Concussion (Mild Traumatic Brain Injury)

Military Kids Connect: Together, Everywhere

Helps military kids, tweens and teens develop coping skills and build psychological health and resilience

Tips to Help MILITARY YOUTH Cope with Posttraumatic Stress Disorder

Resources for PARENTS, CAREGIVERS and TEACHERS (Ideas for Helping Children Cope; Lesson Plans; Military Culture; Resource Guide; An Online Community for Military Youth: One Mission, Three Age-Appropriate Tracks (Making Connections; Learning How to Cope; Dealing with Deployment; Taking Time to Chill)

Help for Each Other Family Guide (in English and Spanish) — Booklet
Talking About What Happened; Providing Comfort and Reassurance; Returning to Normal Routines

Department of Defense National Center for Telehealth and Technology (T2)
Mobile App Example: DCoE’s National Center for Telehealth & Technology and the VA Office of Mental Health Services developed the Parenting2Go mobile app as part of the DoD/VA Integrated Mental Health Strategy, or IMHS. Parenting2Go and the companion online course Parenting for Service Members and Veterans is for military and veteran parents with tools to help them reconnect with their families after a deployment and build closer relationships with their children anytime.

Sesame Street – Help for Military Kids and Families